Sending the booklet out first was a good idea. It gave me information about the process and I was better able to talk with the salesman.
The job took less time then expected which was a bonus. This was done on our beach house so we are anxious to see if the basement stayed dry during the hurricane!
I didn't have to wait long between the initial call and a salesperson coming to give me an estimate.
Very professional, never tried to get me to commit before I had a chance to think about it.
After the jackhammering, you'd never know they were there.
I still had cleanup to do, which was expected, but I could tell they did some cleanup also. It wasn't as bad as I expected.