Representative called me knowing I was selling my home and needed the window well replaced. The rep. said he didn't have my type of well in stock but he would upgrade it so I could get it in on time. He sent the crew and put in their best Rockwell window well at no extra cost. The crew were very professional and courteous. They did a quick job and were very neat. I told him that I had some marble chips that I used in another window well. He offered to get them and spread them in the new well. He went the extra step and it was much appreciated.
