From start to finish the process was easy. I had a crawl space in very poor condition, but appears so far the problems have been solved.
Follow through and confirm appointments and follow-up on.
Seemed to not oversell. The crawl space was in very bad shape, and I knew it would need a lot of work. There was mold, leveling issues, drainage problems, insulation that fell down and was very messy, rotted wood, and other problems. It was really in bad condition, and worse yet only a 2.5 foot crawl space (very tight) and moved to 2 feet in front of the house.
By far great. They worked the entire time except lunch like busy bees. They called when they were on their way, went over everything, and asked if I had any questions on several occasions. They were very knowledgeable, and knew exactly what to do. I was worried the entire time they would find something else serious to do, but no, they fixed everything and it looks great.
You wouldn't even know they were here. They broke cement in the back to add a drainage line, and filled back in the bricks and cement. You wouldn't know they were there other then the fact the drain is out there away from the house. They also took all the old insulation that was down and other pieces with them - and completely cleaned up. I was actually surprised they did it so well!!!
Experience, excellent reviews on Angie's List, fact they showed up for the initial review when they said, and followed up.