Testimonials for Quality 1st Basement Systems

From the start the crew did a great job and in a timely manor. The team turned my basement into a livable area and I am really happy with the outcome of the work that was done.

This was the best crew I have had in a very long time. On time, very nice and clean. The work was fantastic. I highly recommend them.

I just wanted to commend your company for a wonderful start! Your guys are here now at my home in Bel Air and they arrived on-time and have been nothing but courteous and professional. They're as clean and quiet as they can possibly be with the drilling and demo and they even helped my boyfriend move a stinky couch from the basement before they got started. I can't wait to be able to use my basement as part of my home for once rather than just avoid it or use it just for storage. Thank you and thanks to the owner and inspector a for a wonderful start to this major work being done to my home. Sincerely, Stacey M.

I called and spoke to a real person-wow! Was well prepared for what seemed like a great start. So, now we would hear from a sales person. I received a call that afternoon. Well, he was very polite and asked if we wanted him to come out. Yes it was, and low and behold it was going to be our choice when and where. We said the next few days and he says what day was free and then asked what time would be good for us Our day, our time and here he comes – right on time, so here we go. He knew the inside and outside of this business, he had been putting these in for a good many years- We took the tour, and sat down with some brochures of the product that they use and how and what they could do. He gave us what seemed like good info but we wanted to think about it, so we did not commit and told him we would call. We put it off for awhile and he e-mailed me only once to make sure we knew he was still around. Never bothered us as we asked him not to call-we would call him. Got him back and went over our house again and went with most of his idea's. Not pushy at all. Here we go- Here comes a person to our front door. He told us who and where he was from and what his job was. We went down the stairs and looked over his work assignment, an I got he hek out of there. My wife and I moved and covered some of the basement "things". I went down when I heard the jack hammers, and when I got down the crew had everything else covered up. He was answering all my questions and telling me how and when they would be done. Well it turns out that he had something to add, good idea that installing a new drain would be better than using our old drain- seems all the downspouts were draining in the old pipe. They added that to the workload. Quite a good salesman. Next he said he and his crew were starting the walls. He asked what the future of the walls would be - lo and behold we were putting on wall covering that would have to be removed for our future projects. So, we decided to do it right the first time and change the plan. My first choice was the ThermaDry system, so after hearing what was going to be done, he said there was a nicer finished wall and it was called ZenWall, I looked at the ZenWall and said it was real nice so he got a price for the new product and that's what we got. It looks great. I just can't say enough about this crew. I would definitely recommend them to anyone! So now the word is out about your company.

Your company turned our basement into an amazing living space for our family. The employees were professional, friendly, and finished the job in a very short period of time. Our family is extremely pleased with the basement and we would highly recommend your company to those who need work done in their basements.

Hi my name is Keith Adkins,I’ve recently had my basement waterproofed by Basement Systems. Their response to my inquiry was very fast. The inspector, came out and inspected our basement and listened to our concerns and made recommendations for them as well as our goal for a basement transformation. They offered a full complimentary package to do our complete basement making it as clean, dry and mold free as possible. We decided to do our basement project in phases to give us time to process our thoughts and schedule in the work. Phase one, we chose to do the Water Guard system. They recommend that you prepare your basement ahead of time and I would recommend you do as well. This is a very dusty dirty job.The project was scheduled, the trenching team arrived on schedule. We first talked with them about our project and what was expected. The team worked really hard, also taking the time to answer our questions throughout the day. By the end of the trenching project they cleaned up nicely and the trenching looks and works great. They installed the sump pumps and ensured all were working properly. Just want to say that this is truly a dusty dirty job. So don’t expect your basement to be squeaky clean when they leave. You will need to clean up the dust part. A little vacuuming, mopping and wiping down will do. We were lucky with the weather being nice enough to not use the AC or heat during this time.The second phase we did the walls. The team showed up as scheduled. We talked about our project. We had chosen ZenWalls and some Foamax to cover our block walls. They got right to work and did a nice job. I will have to say, I do prefer the ZenWall covering better than the FoaMax. It just looks much better and cleaner looking. We chose FoaMax for our storage area to help keep the cost down. The FoaMax is nice and affordable and was suitable for our storage area. The bright white surface does help with the lighting.There were some unforeseen things that came up. Due to the COVID 19 we are waiting for our backup pump and Everlast windows. I hope they come in soon. Don’t want to be without that extra bit of protection.To sum up our experience with Basement Systems, I would recommend them. At first I felt the products were pricey. I think the products they offer are what I needed and made sense to me for our project. I wanted a long term and effective solution that gave me peace of mind. Take their advice and don’t be afraid to question them, they will answer your questions. Don’t be afraid of expressing your concerns. They will listen and work with you as they did with me. We look forward to the completion of our basement, this will offer so much more living space.Sincerely,Keith

We wanted to express our happiness with an awesome job done on our basement. We went from a dreary cellar to a room our family can enjoy! Charlie was helpful in taking our ideas and making them work, keeping cost in mind. We are pleased with the quality and workmanship of your employees and the courteous & respectful attitudes they have.

Hi,Wes and I want to be sure that your company, and especially the one who completed our basement renovation, know how pleased we were with his services. The job was very well done! All the employees we met were professional and so courteous.Thank you for all you did for us!Sincerely, Susan T

The crews did an excellent job. Very pleased with the kitchen cabinet move.