Role Playing
Service Technicians Collin Peare and Sha'chon Kasey of Quality 1st Basement Systems are role playing what a service tech should do when arriving to a home when servicing all basement and crawlspace waterproofing systems.
The Importance of Customer Service
Sha'chon and Collin review the importance of customer service and customer satisfaction.
Practice
Practice makes perfect when making anything a success.
Service Vision Sales Process
Reviewing the service vision sales process with the class in CT, for the 2013 Company Convention.
Watch and Learn
Other Service technicians watch and learn from Collin and Sha'chon.
Time for Q and A
Collin Peare and Sha'chon Kasey answer some questions regarding sales in the service department.
Happy to Help!
Collin and Sha'chon are happy to share their tips and skills with the rest of the class.