Quality 1st Basement Systems serving Mount Royal, NJ

When a homeowner in Mount Royal, NJ noticed their concrete sidewalk had sunk over an inch, detaching from the steps and showing signs of cracking, they knew it was time to call in the experts. That's where we, Quality 1st, came into the picture. The homeowner was worried about the safety hazards and the curb appeal of their property, but they didn't have to stress for long. After contacting our Customer Care team, our System Design Specialist, Nelson from the Sales Team visited their home. They conducted a thorough inspection, clearly explaining the root of the sidewalk sinking and cracking. We recommended a simple yet effective solution - PolyLevel. PolyLevel, a product we swear by, is an advanced polyurethane foam. It's inserted beneath the concrete to gently raise it back to its original position, ensuring precision down to the last millimeter. This technology is not only quick but minimizes disruption, and most importantly, it's built to last. Our production team jumped into action, applying PolyLevel efficiently and patching up the sidewalk. As standard practice, they cleaned up completely, leaving the homeowner with nothing but a perfectly leveled sidewalk. 

This homeowner reached out to us troubled by a noticeable vertical crack starting at the corner of a window going down their basement's poured concrete wall. They saw it from both inside and out. Our Company’s Customer Care team took the initial call. Following procedure, a System Design Specialist from our Sales Team stood at the homeowner’s doorstep, ready to dive deep into the heart of the problem with a thorough inspection. Post-assessment, a proposal was laid out, revealing our plan of attack: the installation of WaterGuard and a SuperSump pump system, acclaimed for pulling off quite the disappearing act on basement water issues. Following through with precision, our production team headed to Mount Royal. Initiating work around the crack, we installed the WaterGuard along the foundation's footing - an impenetrable internal drainage system poised to reroute incoming water. Simultaneously, the SuperSump – the throw-everything-at-it sump pump solution – was positioned to expel gathered water unwaveringly from the house, ideal for the visible drainage concerns the homeowner endured. 

Recently, a homeowner in Mount Royal, NJ reached out to us with a problem: water was seeping up through their partially finished basement floor, especially during heavy rains. Understandably troubled by the potential damage to their home and living space, they needed a dependable solution. One of our System Design Specialists from our Sales Team subsequently visited to inspect the issue firsthand. Routine inspection revealed the culprit – an improperly channeled water pathway. We recommended the WaterGuard system as the perfect fix to their water woes. Following the green light from the homeowner, our foreman and a team of skilled installers arrived on site, ready to transition plans into action. Our approach with WaterGuard involved creating an interior drainage channel around the basement’s perimeter. This system discreetly captures floor and wall joint leaks, redirecting the water quietly and efficiently away from the basement, ensuring the space stays dry.