Quality 1st Basement Systems serving West Berlin, NJ

Recently, a homeowner in West Berlin, NJ contacted us at Quality 1st with concerns about their crawl space. They were facing a common but troubling issue: dampness and humidity, which indicated moisture was making its way in, though, thankfully, there wasn’t any standing water yet. Understanding the urgency to tackle humidity problems before they escalate, they reached out to us for a solution. Our process kicked off with a phone call to our Customer Care team, who quickly arranged for a home inspection appointment. Our System Design Specialist then paid a visit, carefully inspecting the crawl space to diagnose the severity of the problem. He found that the concrete entrance, only 18 inches high, was a key point where moisture was seeping in. His recommendation? Our CleanSpace system - an innovative product designed to encapsulate crawl spaces, thereby drastically reducing humidity and preventing moisture from getting inside.

We encountered a project in West Berlin, NJ, at a commercial property that was quite a challenge. The property owner contacted us with concerns about their concrete warehouse floor beginning to settle. During our conversation, they also highlighted worries about their foundation potentially settling. Understanding the urgency and significance of these issues, we jumped into action. As soon as the homeowner reached out, our dedicated Customer Care team swiftly arranged for a home inspection. During this visit, our System Design Specialist, Javier from our Sales Team conducted an in-depth inspection of the premises. It was confirmed that the concrete floor of the warehouse had indeed started to settle—posing risks not just to the operational efficiency of the warehouse but also to safety. Putting our heads together, we recommended utilizing PolyLevel, a robust and highly effective solution known for rectifying such issues. The procedure for implementing PolyLevel is precise yet unintrusive, ensuring minimum downtime and disruption. Our seasoned production team, comprising a skilled foreman and proficient installers, embarked on the task. Injecting PolyLevel beneath the settled slabs, they meticulously lifted and stabilized the flooring back to its correct alignment. This not only fixed the immediate problem of the settling floor but also played a part in rectifying concerns about the foundation by ensuring even pressure distribution across the property. 

When the team at Quality 1st got a call from a homeowner in West Berlin, NJ, concerned about a persistent water leak they suspected was coming from a pipe, we were eager to help them get to the bottom of it. Upon an immersive inspection led by one of our friendly and expert System Design Specialists, it turned out the real culprit was a bit more hidden - the foundation itself was letting water seep through. Understanding that basement water issues can lead from annoying to disastrous in no time, we recommended a robust solution to keep their basement dry and their minds at ease; the installation of our top-notch WaterGuard interior drainage system alongside a capable SuperSump sump pump. The WaterGuard system quietly redirects water caught seeping through cracks, guided efficiently to the SuperSump pump, then the water is pumped out and away from the home, guarding against moisture and foundation water damage.