Job review from Rachel in Brooklyn, NY 11217 on 06/06/24
Overall Rating:
5 out of 5
Our Overall Service
Call Representative
Sales Process
Our Installation Crew
The Cleanup Process
What type of work did you have done:
Basement Waterproofing
What made you choose our company:
Our sales person Carlos Rodriguez was super helpful and good to work with. We had questions after his visit, and also after we signed the contract. He always got back to us quickly and helpfully.
We had basement waterproofing and crawl space cleanup. The work team worked hard all day, and had an impressive work ethic! Willie was very friendly and kept us posted on progress. They also did a good job of cleaning up at the end, and took all the debris away. They were nice guys.
It is now two days after the job and we have a massive downpour which normally would have meant water in the basement. It's' great to have a dry basement thanks to Quality 1st Basement Systems!
The crawlspace looks so much better, transformed from a wreak of a space with lots of old construction materials and mess. We would never have been able to clear that out ourselves, it was hard to access, but the work team guys are fearless and nimble! Now we finally can store a few things in that space! I am glad Carlos told us about the crawl space clear our service, I wasn't aware of such a thing and it's been great to have a wreck turned into something useable.
Very pleased overall. Thank you!
