Last August, I purchased my first house whose crawlspace was the epitome of one of Quality 1st's "before" photos, i.e., rotting insulation, bugs, rusted pipes, trash, rat carcasses, animal nests, sagging joists, etc. I knew I had to be discerning and take swift action and I could not proceed with any of my visions for my house above unless it sat on a sound foundation first. In doing so, I found your company and its long, reassuring list of affiliations, awards and recommendations. Though I was pleased with such a find-it seemed too good to be true. That said, I remained realistic with my expectations.
My second thoughts were immediately allayed upon the conclusion of my estimate meeting with Ken Peare. Was I dreaming? Certainly not. I found him to be thorough, honest, knowledgeable, communicative and extremely responsive with a reassuring attention to detail. From start to finish [and beyond], Ken represented Quality 1st Basement Systems as a company unlike any other I've experienced before...leadership, integrity, responsibility, innovation are not empty words or the hype of advertisement, but truth embodied by both he and the subsequent crew that completed the work in my crawlspace. Quality 1st should be proud to have such a System Design Specialist that exemplifies the tenets of your organization on a daily basis.
Ten months have passed since my installation and I thought you should know I remain as satisfied as day one- consistently assured by a certain peace of mind knowing my home now sits on a solid foundation thanks to Ken Peare and Quality 1st Basement Systems, unsurpassed, in my book, in customer service. Thank you!
I've always recommended Quality 1st Basements.