Testimonials for Quality 1st Basement Systems

He was excellent in answering our questions, being patient with us and telling us exactly what to expect when the crew came to do our mold remediation and installation of the basement dry system (trench and Sani-dry_dehumidifier. We found him to be an excellent, respectful professional who was obviously knowledgeable about what Basement Systems could do. He was very honest, telling us exactly how much the cost would be and giving suggestions along the way. He was patient with all of our questions and never rushed us into a decision. They missed some mold on the rafters but when asked about it, quickly fixed it. They were very hard working and respectful. He was willing to answer our questions even though he was very busy. He came later to install our Sani-dry and to fix the newly installed windows. He was able to discern the problem, fix it and show us what was wrong. He too was excellent at what he was doing, very respectful and patient as we asked questions. The information available on your website was so helpful and full of detail about basement problems and why your company can fix them. The books you offered for free were outstanding in their explanations. The company stood out way above any others on the web. But the clincher in choosing your company was the helpful, knowledgeable, pleasant and honest young man you sent out as our inspector.

The service exceptional! Your technician was very insightful and informative. Thanks. 

Hi, I had a sump pump system installed by your company in October 2020. I'm happy to tell you that it has worked great and our wet basement issues are a thing of the past. Thank you! What a relief. Especially on nights like this (Ida!). I believe you told me that we should have a yearly inspection of the system. How do I go about arranging this? Thanks again Gene Halloran

This was the most knowledgeable company that we've had look at our basement.

He came out and got to the source of my water problems. In the past I’ve had water proofing quotes that never suggested a fix to my issues just a rushed solution. I do plan on moving forward with the job because it’s very affordable and a clear cut plan!

We were very impressed with the Project Manager. He was professional and honest and did a great job troubleshooting our challenging basement. I now see that a basement installation is not always smooth, however, his dedication to a job well done made up for the inconvenience. Thanks. I'm glad you were assigned our job.

Iian and Xavier were the Foreman who raised my concrete. Iian, explained thoroughly what was to take place and the expected results. Not only were they both thorough and professional but my expectations were exceeded. The end result was an excellent job that not only feels nice and level to walk on but looks good too. Thanks Quality 1st!

Everything was seamless and easy. Everything was neat and this job only took one day. Very impressed and would recommend giving them a call to learn more about your project I highly recommend them!

The work done was top notch and the office staff was easy to work with. I would definitely recommend using Quality 1st Basements.

I have used your company for 20 years to protect my basement from water damage and the service has been outstanding.

This is to thank you Basement Systems for the excellent service diagnosing and fixing my basement water problem.  As you all have likely heard before, I love job the company did on my basement and sunroom five years ago.  Now, when I had a serious problem, you were there to get me through it. I appreciate it very much.   All the best, Glenn Bronson

"He is an absolute angel. He was very kind, professional and helpful. I love my basement now!"

My basement was flooded on 2 occasions during the 1st 5 years (2003-08) I lived here -- once during a torrential rainfall, and once after a major snowstorm.  I have been very pleased with this company's work and results, and found its employees to be responsive, considerate and skilled. In spite of some record-breaking weather events these past 8 years, a few of which have caused the sump pump to activate, my basement has stayed 100% dry. (I have also been pleased with maintenance visits from your company every 3 or so years since original installation of the system.

Just a note to let you know how pleased I was with the crew that was sent to repair my wall. They were well mannered, efficient, educational and easy to interact with. Once they arrived they wasted no time in setting up and taking care of the business at hand, which I really appreciated. It looks great, thanks!

I would like to take this opportunity to thank all of your crew who worked on my basement. They were all conscientious and hard-working throughout the project. He paid attention to detail and really took pride in his work. The inspector from the Redevelopment Authority of Philadelphia, also commented on the good work performed by him, who was putting the finishing touches on the job when he came through my home. Again, all of your crew did a great job and turned my basement into a room I will enjoy for a long time to come. Thank you, Eileen