Testimonials for Quality 1st Basement Systems

I was very happy with the work that Quality 1st did for us, Nick was excellent and very patient with us. Overall Nick was great, very patient calling us from time to time over 2 years. He was also excellent when we were concerned during the construction about water seepage. We will gladly be a referral for Quality 1st, just ask!

I heard about you guys through the internet. Your salesman and his presentation was good. Installation crew and cleanup was very good. My experience with the office staff, scheduling, and your company's professional manner made me go with Quality 1st instead of another company.

I chose Quality 1st because of the type of work they do and the reasonable prices. I am very satisfied with the work their company provided my home with.

We had a floor installed by Quality 1st Basement Systems and we absolutely love it. Couldn't be happier!

Waterproofing system is excellent. Materials and equipment that were used are good. Installation crew was alright as well. They answered all my questions and cleaned up before they left.

I decided to contact Quality 1st Basement Systems because I had been getting water in my basement after heavy rain. I did not have any sump pumps installed or any waterproofing, and my basement foundation was also getting vertical cracks. These problems were building up, and I decided that I needed to do something. I heard about Quality 1st through email, and I decided to give them a call. When I first called, the women was able to easily set up a free appointment, tell me the name of the person who would be coming to provide me with an estimate, as well as provide recommendations from people who got similar work done to their homes. The sales representative was thoroughly professional, assessed the situation correctly, and successfully set a date for the repair to occur. There was also a reminder call the day before the work was to be done. The repair crew arrived on time, and finished up promptly. The foreman of the crew explained what had to be done, and left the job in a workman-like manner. The work site was also cleaned up well by the workmen. The products that they installed work, what more can one ask for? I am very satisfied, and I will hire them again if I decided to get any more work done.

After meeting with my inspector Dan I felt confident in knowing what I needed to get done to fix the moisture and humidity issues in my crawlspace. I decided to have it all encapsulated with the CleanSpace system offered by Quality 1st. When my inspector Victor came to install the work he was very professional and did a great job! His crew was extremely neat, they didn't leave not one spec of dust in my house! I originally chose Quality 1st because my inspector Dan was very honest and did not try to sell me something that I did not need! I will definitely be contacting them in the future to have a dehumidifier installed next!  

I needed help with my crawl space right away, and chose Quality 1st because their salesman was fantastic. His courteous and helpful presentation is why I chose them over other companies.

My recent transaction with 1st Basement was a delight. They were very professional and reasonable. Jennie kept me updated all thur the process. Thank you....George Ford Aberdeen

I was very satisfied with the work I had done. I was thinking about getting this job done for 2 months before moving forward with Quality 1st. I felt Andy was very informative and he never pressured me at all during the estimate or afterwards. I hired this company because other companies wanted to break up, remove and replace the concrete at a higher price. Quality 1st lifted the concrete slabs with foam. 

I called and spoke to a real person-wow! Was well prepared for what seemed like a great start. So, now we would hear from a sales person. I received a call that afternoon from some guy. Well, he was very polite and asked if we wanted him to come out. Yes it was, and low and behold it was going to be our choice when and where. We said the next few days and he says what day was free and then asked what time would be good for us Our day, our time and here he comes – right on time, so here we go. He knew the inside and outside of this business, he had been putting these in for a good many years- We took the tour, and sat down with some brochures of the product that they use and how and what they could do. He gave us what seemed like good info but we wanted to think about it, so we did not commit and told him we would call. We put it off for awhile and he e-mailed me only once to make sure we knew he was still around. Never bothered us as we asked him not to call-we would call him. Got him back and went over our house again and went with most of his idea's. Not pushy at all. Here we go- Here comes a person to our front door. He told us who and where he was from and what his job was. We went down the stairs and looked over his work assignment, an I got he hek out of there. My wife and I moved and covered some of the basement "things". I went down when I heard the jack hammers, and when I got down the crew had everything else covered up. He was answering all my questions and telling me how and when they would be done. Well it turns out that He had something to add, good idea that installing a new drain would be better than using our old drain- seems all the downspouts were draining in the old pipe. They added that to the workload. Quite a good salesman. Next He said he and his crew were starting the walls. He asked what the future of the walls would be - lo and behold we were putting on wall covering that would have to be removed for our future projects. So, we decided to do it right the first time and change the plan. My first choice was the ThermaDry system, so after hearing what was going to be done, he said there was a nicer finished wall and it was called ZenWall, I looked at the ZenWall and said it was real nice so he got a price for the new product and that's what we got. It looks great. I just can't say enough about this crew. I would definitely recommend them to anyone! So now the word is out about your company.

I couldn’t be more pleased with how Quality 1st Basement handled my problem. We have an area in our home on a slab consisting of 2 rooms and a hall. Over the years the center of the area, which is 22’X12’, dropped about 2.5 inches, and less at the foundations. I had contractors in who wanted to tear the floor up, others that wanted to put leveling cement down, and some who had no idea. Then I found Quality 1st Basement. Jeff came, spent almost 2 hours with us walking us through the PolyLEVEL process, and answering all our questions and concerns. We contracted the next morning, and scheduled the job for 2 weeks out. The 2-man crew just came. Arturo explained the procedure, what they were going to do, and how, and answered all my questions. Then they suggested how to proceed based on issues that cropped up. In less than 3 hours they were done, including clean up. The floor is now completely level, done quickly, at a fraction of the cost of other alternatives. Jeff, the crew, and the office were great and did a wonderful job. I would highly recommend Quality 1st Basement.

I would like to commend the crew on the French drain install they did at my home. They were professional, polite and neat throughout this installation from beginning to end.

This system kept my house dry as heck during the rain storm. Thanks Dan McNally, JeffNero, Tom Carrano and Quality 1st Basements! Basement use to flood weekly.