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A Wilmington, DE homeowner began noticing persistent water intrusion and dampness in their basement, signaling a serious drainage problem. The root cause was an outdated sump pump that could no longer handle the high volume of water entering the space, allowing moisture to accumulate and create an environment prone to mold growth and structural damage.
Concerned about the long-term impact on their home, the homeowner contacted Quality 1st for a professional assessment and solution.
Our team conducted a detailed inspection to pinpoint the source of the moisture and evaluate the existing drainage system. Based on our findings, we designed a customized waterproofing plan that included the installation of our SuperSump Premier Sump Pump, engineered for high-capacity, reliable water removal, and our IceGuard Discharge Line, which ensures uninterrupted drainage even in freezing conditions. With this system in place, the basement is now consistently dry, providing the homeowner with lasting protection, improved air quality, and peace of mind!
This homeowner in Wilmington reached out to us for a window well upgrade. Their current well and cover was rusted and cracked. Here we installed an Everlast Window Insert along with our Window Well Enclosure and Cover. This reinforced vinyl enclosure helps to allow more light in to brighten up the space. It's also virtually indestructible, maintenance-free, and will never rust, rot or require painting.
This customer reached out to our company in need of a window well upgrade. The Current Window well was rusting, cracking and starting to pull away from the foundation it was fastened in to. We came out and installed our Sunhouse well with a Sunhouse cover. Our Sunhouse wells are made from durable, high strength plastic that will never rust or rot and includes a vinyl floor that will keep out moisture and dirt.
The initial call for this property was basement flooring. They already had a waterproofing system and no active leaks, just wanted to get some flooring installed. When we arrived at the property ready to provide an estimate for flooring, the inspector he did notice a few issues. There was a horizontal crack going along one side of the block foundation, which left unattended for too long could turn in to a costly issue, the basement walls were showing mold growth and the current windows and window wells, had seen better days. The window wells were metal, rusting and filled with dirt and debris, now with a heavy rainfall, water could fill up in the well and then leak in through the windows, knowing this information, the customer agreed it was time to upgrade.
The upgrade included two Everlast Window Inserts and 3 Sun house wells with Dome covers.
This customer reached out regarding a window leak in the unfinished part of the basement. Due to heavy rain, the window would leak right under the old window well, so we removed it and installed our Egress window well. Finishing up, we placed a polycarbonate cover that keeps rain and debris out while still allowing natural sunlight in.