I decided to contact Quality 1st Basement Systems because I had been getting water in my basement after heavy rain. I did not have any sump pumps installed or any waterproofing, and my basement foundation was also getting vertical cracks. These problems were building up, and I decided that I needed to do something. I heard about Quality 1st through email, and I decided to give them a call. When I first called, the women was able to easily set up a free appointment, tell me the name of the person who would be coming to provide me with an estimate, as well as provide recommendations from people who got similar work done to their homes. The sales representative was thoroughly professional, assessed the situation correctly, and successfully set a date for the repair to occur. There was also a reminder call the day before the work was to be done. The repair crew arrived on time, and finished up promptly. The foreman of the crew explained what had to be done, and left the job in a workman-like manner. The work site was also cleaned up well by the workmen. The products that they installed work, what more can one ask for? I am very satisfied, and I will hire them again if I decided to get any more work done.
