Basement Waterproofing Customer Testimonial from Sandra R. in Baltimore, MD

Your company recently installed a Super Sump system and waterguard track in my basement and an outside underground sump pump drain pipe with ice guard and lawnscape outlet. The crew did an excellent job installing everything and cleaning the work area when finished. My only criticism was that, after installing the new discharge pipe, they didn;t cement over the hole they'd made in the concrete wall. I called the service dept and the manager said of course they'd fix that. I also asked if the outside drain pipe could be shortneed so the lawnscape outlet would drain better over the lawn. Again, he said yes because they wanted me to be satisfied. The technician who came to do the additional work, I can't praise him enough. He d id a beautiful job of cementing over the hole in the basement wall-- you'd never know it was there. He shortened the outside drain pipe, refilled & tamped down the trench, and then went the extra step of obtaining & installing a popup outlet that works better in my yard. He also installed an 8' chute on the downspout to drain water away from my patio. Basement Systems did not charge me for any additional work. They mean it when they say they want their customers to be happy. I would recommend them without hesitation.

- Sandra R. of Baltimore, MD
Tuesday, July 30th
Greater Monmouth Chamber of Commerce
Staten Island Chamber of Commerce
Township of Aberdeen
National Foundation Repair Association Member
2018 Angies List Super Service Award
Best Place to Work 2018
HomeAdvisor Association

our service area

We serve the following areas

  • Annapolis Junction
  • Baltimore
  • Boring
  • Brooklandville
  • Butler
  • Catonsville
  • Clarksville
  • Cockeysville
  • Columbia
  • Cooksville
  • Dayton
  • Elkridge
  • Ellicott City
  • Finksburg
  • Fort George G Meade
  • Freeland
  • Fulton
  • Glenelg
  • Glenwood
  • Glyndon
  • Gwynn Oak
  • Hampstead
  • Highland
  • Jessup
  • Keymar
  • Laurel
  • Lineboro
  • Lisbon
  • Manchester
  • Marriottsville
  • Maryland Line
  • New Windsor
  • Owings Mills
  • Parkton
  • Pikesville
  • Randallstown
  • Reisterstown
  • Savage
  • Simpsonville
  • Sparks Glencoe
  • Stevenson
  • Sykesville
  • Taneytown
  • Union Bridge
  • Upperco
  • West Friendship
  • Westminster
  • Windsor Mill
  • Woodbine
  • Woodstock
Our Locations:

Quality 1st Basement Systems
359 Route 35 South
Cliffwood, NJ 07721
1-732-719-3079


Quality 1st Basement Systems
2750 Morris Rd
Lansdale, PA 19446
1-267-376-9955


Quality 1st Basement Systems
450 N. Main St.
Woodstown, NJ 08098
Unable to process this phone number


Quality 1st Basement Systems
2092 E Old Philadelphia Rd
Elkton, MD 21921
1-410-858-4610
Quality 1st Basement Systems service area
Service Area
Free Quote