Testimonials for Quality 1st Basement Systems

Extremely satisfied. Very professional, polite and non-pressuring. The team was polite, caught and through. Other companies did not offer the solution you presented. They wanted to completely remove the slab and replied the whole basement.

Extremely Satisfied. The installation team was very professional, polite and non pressuring. The team was polite, careful and thorough. Other companies did not offer the solution you presented. They wanted to completely remove the slab and re-fill the whole basement.

From the first meeting with the company rep to come out to look at our sinking concrete problem thru the entire process of job completion, all was so professional, friendly and so very easy to work with. Ian was the head repair person on our job and from start to finish clearly explained all he was going to and then did a remarkable job. He cleaned all up after the work, even replanting some of the flowers he had to move to do the job. We HIGHLY recommend this company !!!!!!!!!!!!!!!!!!!!

Very satisfied with the job. We had been looking to fix the concrete problem for about 5 years before getting a quote from Quality 1st. The System Design Specialists presentation was very informative and the installation team was the best. 

I was very happy with the work that Quality 1st did for us, Nick was excellent and very patient with us. Overall Nick was great, very patient calling us from time to time over 2 years. He was also excellent when we were concerned during the construction about water seepage. We will gladly be a referral for Quality 1st, just ask!

I heard about you guys through the internet. Your salesman and his presentation was good. Installation crew and cleanup was very good. My experience with the office staff, scheduling, and your company's professional manner made me go with Quality 1st instead of another company.

I was very satisfied with the work I had done. I was thinking about getting this job done for 2 months before moving forward with Quality 1st. I felt Andy was very informative and he never pressured me at all during the estimate or afterwards. I hired this company because other companies wanted to break up, remove and replace the concrete at a higher price. Quality 1st lifted the concrete slabs with foam. 

I couldn’t be more pleased with how Quality 1st Basement handled my problem. We have an area in our home on a slab consisting of 2 rooms and a hall. Over the years the center of the area, which is 22’X12’, dropped about 2.5 inches, and less at the foundations. I had contractors in who wanted to tear the floor up, others that wanted to put leveling cement down, and some who had no idea. Then I found Quality 1st Basement. Jeff came, spent almost 2 hours with us walking us through the PolyLEVEL process, and answering all our questions and concerns. We contracted the next morning, and scheduled the job for 2 weeks out. The 2-man crew just came. Arturo explained the procedure, what they were going to do, and how, and answered all my questions. Then they suggested how to proceed based on issues that cropped up. In less than 3 hours they were done, including clean up. The floor is now completely level, done quickly, at a fraction of the cost of other alternatives. Jeff, the crew, and the office were great and did a wonderful job. I would highly recommend Quality 1st Basement.