We had this system installed years ago (after another company failed to solve our water problem in crawl space). It’s been working great ever since. The technician was professional polite and very knowledgeable. He took photos on his iPad so he could show me the system was going n fine working order. He even answered questions I had about our radon system.
Jackie S. of West Chester, PA
Monday, April 15th
He was very helpful in explaining the ins and outs of the sump pump system a previous owner had installed. He quickly discovered what my current issue was and was able to fix it that day. Thanks again!
Kelly F. of Chadds Ford, PA
Thursday, February 21st
You sent out a crew led by a foreman. The crew had to work both inside and outside of my home while I was working from home. The crew was extremely professional. They left NOTHING around, or inside, my home when they left and other than some noise I couldn't even tell they were there. I would recommend this company and this crew to anybody looking to have work done around their home.
Bobby K. of New Castle, DE
Thursday, December 28th
The crew that completed the installation were great and very informative. They explained thoroughly on the questions I asked and had no complaints on their work ethic.
Zear S. of New Castle, DE
Wednesday, June 8th
Thank you for sending the crew of workers to my house. They were highly efficient in their workmanship on completing the job in a timely manner. I must say that they completed the work in 2 days given the very limited space & heat that they dealt with. The supervisor was also very respectful & informative with me on addressing a couple minor issues. I was satisfied with the final outcome & will be recommending your company if any friends/family have a need.
Harold K. of New Castle, DE
Thursday, July 21st
I am happy with the work that was done and it was done in a timely manor. Overall no concerns, happy and glad we went with your company
Natika J. of New Castle, DE
Monday, August 8th
Everything was fantastic.
Cynthia S. of New Castle, DE
Thursday, May 23rd
Wanted to compliment Basement Systems on the work that was done at my house in September, normally people only call when there is a complaint to be made but I wanted to call in and compliment Basement Systems and especially the team for doing such a great job at my property.
Dan K. of Malvern, PA
Monday, September 21st
No complaints here. Glad I got the work done, good work, great crew. Overall happy.
Tim D. of Malvern, PA
Monday, January 23rd
From estimate to completion, I was very impressed with Basement Systems. The estimator happened to be the owner. While there certainly is a presentation as part of the estimate, I never felt pressured to buy. The tasks to fix the issues and the reason behind them were thoughtfully detailed and explained. The install went very well and I felt at ease with how the job was progressing mainly due the foreman. He was very personable and truly cared about making sure that I was a satisfied customer. When additional work was needed, he showed me exactly what the issue was and clearly defined what needed to be done. Again, I never felt that I was being pressured or sold something that I didn't need. As of 2 weeks later, I can say that I'm very pleased with the system that was installed.
Sean G. of Wilmington, DE
Thursday, December 28th
Very Professional outstanding display of materials for the project, and a pleasure to do business with. RM
Robert M. of Wilmington, DE
Monday, July 1st
From estimate to completion, I was very impressed with your company. The estimator happened to be the owner. While there certainly is a presentation as part of the estimate, I never felt pressured to buy. The tasks to fix the issues and the reason behind them were thoughtfully detailed and explained. The install went very well and I felt at ease with how the job was progressing mainly due the foreman. He was very personable and truly cared about making sure that I was a satisfied customer. When additional work was needed, he showed me exactly what the issue was and clearly defined what needed to be done. Again, I never felt that I was being pressured or sold something that I didn't need. As of 2 weeks later, I can say that I'm very pleased with the system that was installed.
Sean G. of Wilmington, DE
Tuesday, April 2nd
The work that was completed looks great and haven't had any leakage into the home. He was friendly and answered questions I had. Very happy with your company.
Paul S. of Wilmington, DE
Thursday, November 3rd
My wife and I were extremely pleased with the professional manner of him. He went above and beyond and we are noticing a difference after the adjustments which were made. We appreciate and are so happy with the whole experience from beginning to end.
Bernie C. of Wilmington, DE
Wednesday, November 14th
I want you to know how very pleased I am with your company. Everything has been well done in a very professional manner.
