Testimonials for Quality 1st Basement Systems

Specialist Dan McNally was very good and explained our situation. He provided clear understanding of what needed to be done. 

Presentation was informative and they were great. Explained everything they were doing. 

I was very happy  with the Quality 1st. Repairing of my driveway. Ash and Al. Did a great job. They were polite and able to do their job without making a mess and explained everything that was done. They cleaned up the area and left. I would not hesitate to recommend your company to anyone. Job  well done!      

First things first. Mike Fiorillo was an excellent sales rep to work with. Knowledgeable, mindful, professional, and personal at the same time. He went over all the options in detail, did not try to push or upsell on any products. Even gave some tips on the best way to finance the project. TJ showed up with his team on time, as agreed, explained, and showed me everything they will be working on. It was a big project, so it took 3 days to complete, however, each day the team showed up on time, worked very cleanly and efficiently. Everything looks great.  I also want to mention Angie Almonte from their customer service, who was very friendly and professional when she followed up after the project was completed. Highly recommend! A++

I was very satisfied with the job. The crew was hardworking and left everything clean. Our problem was completely fixed and now we can use our basement for more things with all the extra space.

I am very satisfied by the job done by Quality 1st. My salesman was very professional and receptive. I initially heard about Quality 1st on the internet and was impressed with there systems. The installation team led by Jesus was the best I ever encountered. 

Back in 2012 I decided to get my basement waterproofed after heavy rains were causing a lot of water damage. I decided to go with Quality 1st after my neighbor recommended them to me, and I am so happy with my decision. The whole process was great, and I love my basement now. Since then I have had my annual service appointment, and I am very happy with the work that is performed by the service technicians. Thank you Quality 1st!

Overall I am extremely satisfied with all of the work done on my home by Quality 1st Basement Systems. I initially heard about Quality 1st on Angie's List and was impressed with their reviews. I researched other companies and received quotes but in the end chose Quality 1st because they had more options available for my home improvement project. When I called the office staff answered all of my questions and scheduled an appointment for a free estimate. My inspector Kenny was thorough and polite. I had a wet unfinished basement and he helped me transform the entire space to make it livable. I now have a waterproofed finished basement that I can use everyday. The installation crew led by Juan Garcia did excellent work and completed the entire project in just 2 days.

[Dori] was very thorough and knowledgeable about the process.  The installation team was very conscientious and experienced with the PolyLEVEL product application. The technique was minimally visible (small injection drill hole) and the PolyLEVEL material is very durable under the slab. I am very satisified with the job!

So much thanks to go around, from start to finish everyone was terrific Can't thank Dan enough for everything he did to get the job done on time and before the baby got home.Eric,Mitch, Santiago were all fantastic, while working on basement they all were professional and took pride in the job at hand.Thank you to everyone else behind the doors that help complete the job.Thank you thank you.

Greg Louis arrived in time to estimate. He was very nice, professional, and honest. He gave me a full explanation and made me understand clearly what I should do with my basement. Thanks!

I chose Quality 1st because I liked the overall design of the system installed in my home. Quality 1st has three of the most hard working guys I have ever met.

Randy was very low key and thorough and the installation team was hardworking, worked quickly and efficiently, and cleaned up afterwards. It has been several years since your company installed my French drains.  I've always had excellent service from your company.  Your prices are reasonable and everyone on your staff has been personable and honest. I am very satisfied with the job done!

I chose Quality 1st because of their pricing, which was very reasonable. I was satisfied with the installation crew because they were very respectful.

Technician Justin serviced my equipment today, he arrived early and was very courteous and professional. He even took the time to explain to me how my basement dehumidifier works and how to maintain the equipment between annual service calls since I wasn’t home when the equipment was installed. I would definitely recommend Quality 1st and their team! Thank you, Justin!