Testimonials for Quality 1st Basement Systems

Overall Quality 1st did a good job waterproofing my crawlspace. My System Design Specialist Dan did a good job explaining all of my waterproofing options, he was very knowledgeable. My installation team led by Wilver was hard working and finished the job in one day! I did research with other companies and chose Quality 1st because they had a good competitive price, and I felt that they had a good reputation and would stand behind their work.

Highly recommend Quality 1st Basement System. From the initial on line contact to the completion of the job - extremely pleased. Jeff Nero did a great job assessing our needs and explaining fully the process from start to finish. An existing crack in our foundation wall that had been there since the first day of our home ownership 26 years ago, is now stabilized. The initial work was completed within 5 hours and the permits and inspections were handled exclusively by Quality 1st Basement. The work men were respectful of our home, neat, efficient and meticulous of how are property was restored to the original condition. The prospect of rebuilding the basement wall in order to prepare our home for sale was frightening. We are now at ease about listing our home with the assurance that the foundation is stable - with a 25 year warranty! Give them a call...You won't be disappointed. 

Very satisfied with the job. The presentation was good, he was very personable. Very satisfied with the job. The installation team were excellent ! They are friendly, efficient, clean and answered my questions. To be honest, I was not aware this could be accomplished, saw your ad on the money mailer. You were the only company I have ever needed to advertise the service.

We just had our concrete around our pool lifted. Iian did an excellent job!  It was so hot yesterday, but he just continued to work. He was prompt, hard working and very pleasant.  

After purchasing my home in Freehold, I decided to have my old sub pump inspected by professionals. The pump would discharge water about 6 times a day! I knew something was wrong. Steve R. from Quality 1st Basements and I discussed several water mitigations options. Steve was super knowledgeable and direct about their products. I felt like he understood my concerns, and he made sure I was comfortable with everything we discussed. I was confident that we came up with the perfect plan to address all my needs. After the proposal was complete, Luis and his team did a great job with the installation. My new pump discharges now maybe once a day!  I now have the peace of mind I was looking for. Thanks again.

Eric was extremely professional, knowledgeable, and evaluated and gave us a few honest options to address our issues. very happy with the company and with Eric's service overall. Highly recommend it.

Talking to Glen Z., he told me all the things you do and how you do it and I liked what I heard. Keep up the good work now!

I needed to solve the problem of a damp basement with an open drain system and inefficient sump pump. I first met with salesman Ron Michaels, who was very knowledgeable and really listened to my concerns. He put together a waterproofing plan to make my basement dry and keep within my budget. On the day the work was scheduled the crew led by Wilver Cardoza arrived on time, were professional and courteous and completed the work within the time frame I was given. During the recent wet weather the system seems to be working well and I am very happy that I no longer have that musty basement smell. I also wish to commend Juan Gonzalez for his patience and help in answering all my questions related to the job and ensuring I was fully satisfied with the work.

My service technician Sha'chon explained everything thoroughly and his work was efficient and timely. He showed up to my home on time and let me know exactly what work was being performed. He walked me thru the entire process and informed me that my sump pumps were working properly.

My basement is so much more usable now. All work was done well and within the time expected. The same foreman of the crew came both times. The crews have been punctual, friendly, professional, and clean up well. They really did a great job and I would use them again in the future.

This latest project was my second time using Quality 1st Basement Systems to deal with my basement waterproofing issues. I first used them back in 2011, and was pleased with the original work, as well as their yearly maintenance service. Now, my most recent project was to install another waterproofing product to my basement in order to make sure my basement will be prepared for anything. Similar to before, the installation crew were on time, friendly, and got the job done within the time they expected. The cleanup process was also done very well, and there was no mess left over. I decided to continue using Quality 1st Basement Systems because once again they were a good price, they have quality products, and they always have great reviews. I also appreciate that the sales people are informative and not pushy. If I decide to do any more work in the future, I will continue choosing Quality 1st Basement Systems.

Greg was great! He was patient, kind, and honest and gave us the science behind basement waterproofing.  We learned so much from him. Because of Greg, we feel confident in our decision to go with Quality 1st.

Thank you for your service Andre was very informative ,patient and professional I look foward to working with Andre and your Company.

My represenative and her presentation were very good, I liked the look of the flooring. Quality 1st Basement Systems has a great team of installers! They were on time and courteous.

The salesman was not agressive, thorough, and understand my problem. He offered me options and was well prepared. I used Quality 1st last year for a smaller project, and I am glad that I used their services again.