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Quality 1st Basements received a call from a homeowner who was experiencing large puddles of water in their basement. Customer Service Representative, Keashan was able to get Mike B, our System Design Specialist, out right away to inspect the wet basement and provide a solution. By installing a full WaterGuard drainage system and a TripleSafeSump Pump, the basement is now completely waterproofed. To remove the musty odor, a SandiDry Dehumidifier was installed to circulate dry air throughout the large space to create a more comfortable, healthier environment.
Our customer in Mendham, NJ was having water issues in their basement and the existing sump was not getting the water out. Design specialist Greg Lewis knew that for a sump to work it needed a perimeter drain to get the water there. So he recommended the TripleSafe Sump with battery backup as well as our WaterGuard to bring the water to the sump. Once Jonathan and his crew installed the products, the customer was ecstatic!
When design specialist Greg Lewis spoke to our customers in Mendham they were having issues getting the water in the basement into the sump pump. He recommended the WaterGuard Perimeter Drain to remove the water from the walls and floors and get it to the sump. When Jonathan and his crew did the install the customer once again had a dry basement.
This homeowner in Mendham, New Jersey has had their sump pump system for five years and has never had issues with it! This is because our service team provides annual maintenance to ensure the system operates at its best performance.
This Mendham, NJ homeowner has never had any issues with their sump pump system, and their home continues to be protected against water damage. Each year, our service team provides annual maintenance to help prolong the system's lifespan.