Testimonials for Quality 1st Basement Systems

I wanted to shout out to a couple of your team members that were amazing. On September 6 we had some concrete work done on our front porch/walkway. Iian Grooms and  Fermin Bermuduc worked so hard in the 95 degree (or higher) heat that day and did an outstanding job.  Iian communicated with us through out the afternoon letting us know what was going with the work.  In the end the front porch and walkway look fantastic.    Andrew Gagliardi was the sales rep for this project.  We had a situation - Andy handled it and we were able to complete the project on time.   Thank you to Iian, Fermin and Andrew!  We appreciate all you have done.      

Quality 1st was great. Everyone throughout the process was very nice and helpful, from my salesperson Bill, to the guys that did the work, Carlos and Ramon. There was a minor setback with having to reschedule with me 2 times, but Quality 1st did the right thing by me and took money off my balance for the inconvenience. Special shout out to Ramon and Carlos. They are both great guys, very professional, did a nice job, and cleaned up after themselves. I would absolutely recommend Quality 1st Basements to anyone in need of slab leveling (like me) or anything they specialize in for that matter.

I want to leave a compliment on the fine job Mr. Octavio Alverez did today to repair my cement front porch. Because there was a good chance the slab could crack, he took special care to relevel it gradually. Mission accomplished without incident. I am very happy with the results and quite impressed with Octavio's special attention and professionalism. I hope he is rewarded. I would recommend your company to others. Thank you.

Bill P. of Quality1st worked with me to provide a great estimate and immediately responded to my phone and text questions. Sean J. arrived on time and did an exceptional job leveling my stamped concrete pool deck with a product called PolyLevel. The concrete around the pool steps has always been an issue and was thinking I would need to replace this section on concrete. Sean using this PolyLevel and his experience was able to get it back in the place where it now looks perfect. So glad!!! As replacing the concrete, the color and pattern would never have matched. What is also great has Sean drilled very small holes which he filled after with concrete and you cannot tell where they are. Thanks, Bill and Sean for an exceptional job!!!

Concrete leveling pool deckBill of Quality1st worked with me to provide a great estimate and immediately responded to my phone and text questions. Sean arrived on time and did an exceptional job leveling my stamped concrete pool deck with a product called polylevel. The concrete around the pool steps has always been an issue and was thinking I would need to replace this section on concrete. Sean using this polylevel and his experience was able to get it back in place where it now looks perfect. So glad !!! as replacing the concrete, the color and pattern would never have matched. What is also great is Sean drilled very small holes which he filled after with concrete and you cannot tell where they are. Thanks Bill and Sean for an exceptional job !!!

After thinking of fixing my sinking slab for a year, I am now very satisified with the job done. The salesman and his presentation were professional.

We are very satisfied with the job. Andrew provided a detailed description of the process and answered all questions. 

My estimated cost for PolyLEVEL concrete lifting was 25% les than replacing the garage apron and much less disruptive. My salesman was very good over the phone. I am very satisfied with the job!

The presentation was well presented and thorough. The installation team was very professional, very careful about dust- used tarps throughout the house. Juan was very courteous and professional. You were the only company I know that does the "Carbon Armor" type repair.

Great company! Great staff! Customer Service is the number 1 priority with them.

My wife says the installation team was excellent. We were confident that Quality 1st Basement Systems would do a good job. I am very satisified.

After thinking about my sinking slab for a year, my son found you on the internet and I am very satisfied with the job done! Your process seemed to be the least disruptive to my home. My salesman and his presentation were excellent.

I would recommend Quality 1st they are very professional and explained the work thoroughly and fixed my issue!

There was a hole in the basement floor of the home we purchased, apparently the result of repair work done to some water pipes. It was simply left open. I contacted "Quality 1st" and Jay Alverez came out to check things out. He saw that there was a void under a large part of the floor and pointed out where the floor was sinking (clearly visible around the edges of the room). He recommended using their "Polylevel" product to fill in the void and, possibly, raising the floor.The Quality 1st staff showed up on time, were very polite and professional. They worked quickly and efficiently and cleaned up thoroughly after finishing the work. The void was filled, the floor raised back to its original level, and the open hole was filled to floor level.Throughout my contact with the company, everyone was friendly and cooperative. They responded quickly to phone calls and emails and answered any questions I had. They made sure I understood what was being done and why.All in all, my experience with Quality 1st has been very good and I wouldn’t hesitate to recommend your service to anyone.

They took the job very seriously and performed nonstop with dedication. Their work was meticulous and they left the place cleaner than it was before. I am extremely satisfied with Quality 1st and recommend them to anyone who needs work done.