Testimonials for Quality 1st Basement Systems

I first decided to have work done on my partially finished basement once I started to have moisture problems. I knew that I wanted to have a dehumidifier and duct work done, and I was interested in seeing how much that would cost me. After doing online research, I decided to give Quality 1st Basement Systems a call. I was very satisfied with my experience with the office staff in setting up my appointment, and in having the salesman come out. Ken was able to answer all my questions, and give me an estimate right in my house. I was very impressed with how smoothly the whole process went, and how easy it was to have my problem fixed. I am extremely happy with Quality 1st, and how all of the work was done exactly as promised. All of the people who are associated with the company are very professional, and the products are high quality. I would definitely recommend Quality 1st Basement Systems to anyone who is thinking about getting work done.  

When we bought this home, it was a dry period at the end of the summer and our inspection noted water stains on the exposed footing in one of our crawl spaces. He suggested it was a grading issue which we addressed with a landscaping company. However that didn’t alleviate the puddles forming after heavy rains in the crawl space. I realized we would have to water proof it so that I could get piece of mind. I called in 3 companies, 2 wanted to do French drains inside leading to a sump pump. A method I was familiar with from a prior basement waterproofing. I was very skeptical when Jeff Nero a design consultant for Quality 1st came to explain the encapsulation concept of water control. Jeff got into the space and looked over every area of my concern, coming up with a suggested solution. After answering all of my concerns and questions, Jeff had convinced me this was what i needed for my problem. I would be encapsulating the space with their system AND they would be insulating the entire space to an R11 value. Before water proofing became an issue this insulation was going to be a separate project and done by another company; but was all part of the Quality 1st crawl space system. Not only did I do that space but also did the other crawl space that didn't have water but was in need of insulation and seal up. It was prepared the same as the other area but without a sump pump. If water ever got into that space all we would need is to have them install the pump. 2 spaces handled for less than the cost of one space with French drains. I was AMAZED! The crew showed up on time, prepared the area in the basement for dust protection and went to work on the 2 areas simultaneously. By 4:30 they were finished and wow, did those crawl spaces look clean, bright and well insulated. This encapsulation method has allowed me to open up the crawl spaces to the rest of the basement to allow them to become the same temperature as the main basement area. The floors above those areas are warmer making the rooms warmer. Because of this waterproofing method I don’t feel like an obsessed man constantly looking at accumulating water and you know how that feels if you are dealing with water.I’d recommend their system for crawl spaces and am considering their patented basement finishing system too.

Quality 1st did an excellent job in my crawlspace. I had over two feet of water flood my crawlspace during hurricane Sandy and I also had moisture issues. When I called for my free estimate the office staff was very professional and willing to help. They had done work for my local church so I felt like I could trust them. My inspector Nick explained everything and answered all of my questions. He gave a great presentation and left a reasonable price quote. When it came down to having the work installed the crew was very courteous, professional, neat, and they worked quickly. The crew led by Jesus was able to transform my crawlspace in just one day!

Mike, the sales rep, promised and Jonathan, the crew foreman, delivered! After years of attempts at managing a wet crawl space with iron residue, we selected Quality First to install their system to effectively manage this issue once and for all. Mike clearly explained the system and tailored the proposal to meet our unique situation. He answered all our questions, was accessible when we contacted him, and was a pleasure to work with. No hard sell which we appreciated. Jonathan arrived with his crew and they worked tirelessly over two full days to first thoroughly clean the orange mud residue then install a French drain, sump pumps, discharge pipes, vent covers, liner, and humidifier. Jonathan is a true professional, answered any questions we had, made sure we were satisfied, and was meticulous ensuring the crawl space, yard and driveway were thoroughly clean at the end of each day. The space looked exactly like the promotional brochure at the end. Very impressive.

The salesman's overall presentation sold me on Quality 1st. The team was very polite and did a good cleanup. After searching for a solution to my problem for a year, I am finally satisfied.

I first approached Quality 1st Basement Systems when I was interested in purchasing a new home. The house was perfect, except for the fact that the crawl space had a lot of moisture problems that can lead to many more problems in the future. I was very pleased when Quality 1st came out for the first inspection of the property. When it came time for the installation of the crawl space waterproofing products, I was very happy with the whole process. The foreman Jonathan Neira's team was great! They were efficient, clean and willing to listen and help with everything. The whole process was great, and I am very happy that I decided to go with Quality 1st Basement Systems to fix my crawlspace. 

I live in California but own a home in Monmouth Beach N.J. where my crawlspace was affected by Hurricane Sandy. I met with my inspector Dan McNally who was excellent and explained what I need to fix the water problem in my crawlspace. Before contacting Quality 1st Basement Systems I searched them online and felt good about the reviews that I read on Angie's List. I got a sump pump installed as well as a dehumidifier and vapor barrier. My crawlspace is finally dry, the installation crew did a fantastic job!

I am extremely pleased with the work completed on my crawlspace. After being flooded four times in the past I knew that it was time to contact the professionals. After doing some research I came across Quality 1st Basement Systems and liked the positive reviews that I read on Angie's List. My initial call with the office staff was professional and efficient, all of my questions were answered and I was able to set a free estimate appointment. My inspector Rick was courteous, thorough, and thoughtful. When it came down to getting the work done and having my crawlspace waterproofed the installation crew was wonderful and not at all intrusive. In the end I chose Quality 1st because they seemed to be very professional and experienced as a company.

I've used Quality 1st for both my basement and crawlspace! I am very pleased with the outcome, my salesman John was very good at solving all of my problems. The installation teams lead by Juan and Victor were excellent and very professional. Both the Basement Science and Crawlspace book are so helpful they explained everything!

Luis Aguirre & his men were professional & went above and beyond to make sure my crawl space was sealed off to its entirety. Having them help me out with my project was the best decision we made. Thank you!

Quality 1st did an amazing job. Extremely professional from the sales team to the installation team. Neat and clean. I would recommend using them.

I want to thank Wilver and Javier for the work they performed in my crawl space. They were polite very knowledgeable efficient with their work. They left all areas clean as was before the work started I would have no problem recommending your company to anyone that needs this type of work done.

I had been thinking about fixing my crawl space for six months, and Quality 1st specialized in what I needed. They were professional and did a great job, I'm very happy with the results.

We had a floor installed by Quality 1st Basement Systems and we absolutely love it. Couldn't be happier!

After meeting with my inspector Dan I felt confident in knowing what I needed to get done to fix the moisture and humidity issues in my crawlspace. I decided to have it all encapsulated with the CleanSpace system offered by Quality 1st. When my inspector Victor came to install the work he was very professional and did a great job! His crew was extremely neat, they didn't leave not one spec of dust in my house! I originally chose Quality 1st because my inspector Dan was very honest and did not try to sell me something that I did not need! I will definitely be contacting them in the future to have a dehumidifier installed next!