Testimonials for Quality 1st Basement Systems

I first approached Quality 1st Basement Systems back in 2011 when i was interested in fixing some foundation problems with my house. I was very pleased with how smoothly the whole process was, and how easy it was to get my foundation fixed. Every year since then we have our annual service appointment, and we always have a good experience. The service techs are always thorough and considerate, and constantly do a good job. They are able to answer all of our questions, and they can explain any problems that we have. I am very happy that I decided to go with Quality 1st Basement Systems.

I chose Quality 1st because I liked the overall design of the system installed in my home. Quality 1st has three of the most hard working guys I have ever met.

Jessica was very professional yet very easy to talk to. She explained everything very clearly.

Jonathan Neira was great to work with. The installation team was hard working, truthful, polite. I chose your company because someone referred me to you. Ken Peare explained everything in detail, suggested options, and answered/addressed all of my concerns.

Joe Hubbard helped us design and choose the right solution to reinforce our bowing foundation wall at a much better price than the other quotes we received. The installation team showed up on time and the foreman Jonathan was very professional. They were efficient and completed the job quickly.

I am very satisfied. My salesman Ken was professional, on time, and followed up with me. The installation team was very efficient, courteous and they were good workers. Quality 1st Basement Systems was responsive, knowledgeable and had a reasonable price.

The office staff was friendly, professional, and excellent. Salesman presentation was fantastic and knowledgeable. I went with this company because I am a prior customer. I was very satisfied with the excellent and professional job done for the 2nd time. Job was done quicker than expected. All around great experience.

I am very satisfied with all of the job options that were offered to me. When i first made the appointment the scheduler was very pleasant, as well as the rest of the office staff. When Dan McNally came to my house he was very honest and straightforward in the information that he gave me. On the day of the installation, the guys were very good. They showed up on time, listened to my concerns, and fixed the issue. I was also happy that there was very little cleanup. Overall I am very pleased with the job done. Rather than destroying the old concrete walkways, Quality 1st Basement Systems came in and jacked them back into position. They were very high tech and fast. I will recommend Quality 1st to my friends, and if any problems arise in the future, they are the first people I will call.

Out of all the estimates I got the reasons I decided to go with Quality 1st was the personal recommendations, the salesman's presentation, and the price for the products.  I am happy I choose them, the work was done perfect and they even cleaned up.

I would like to share my experience in recently choosing Ken Peare and his company, Quality 1st basement systems, to conduct a foundation repair on my primary residence. This all started back in September when my family and I began to realize that the garage frame entrance on the side of the house started to slope downwards. Unsure if it was a serious problem, I decided that we would do the repair during the upcoming spring figuring it was only cosmetic. Unfortunately, I could not have been more wrong. By October the entire right side of the house began to slope down, and the driveway started cracking and became uneven. After some investigating, we found that the gutter and pool drainage system were damaged and were not flowing water into the sewer system like they were designed, but under our home instead. After Identifying what the cause was, we needed a company to do the foundation repair. My family and I checked with multiple companies, including Quality 1st, to obtain the best solution and price. By far, Ken was able to provide the most intelligent and fairly priced solution to the issue we were having. He provided us with a detailed scope of the work broken down to exact dollar. It was a “no brainer” for us and we contracted Quality 1st to start the work as soon as the provided structural engineering  and permits were ready. Within 30 days of the signed contract Quality 1st gathered all of the permits and plans necessary and began  to repair our foundation. All of the workers were very neat and professional and the entire job was completed in under 1 week which was amazing. My home and the foundation is rests on are supported and more accurately level than they ever  were. I truly appreciate the level of professionalism and transparency that Ken Peare and his company displayed with my most valuable material possession. I would and will highly recommend Ken and Quality 1st basement systems to anyone, including friends and family, for any solutions they offer. 

I was very concerned about my home when I started to notice some vertical cracks and settling foundation in my below grade level garage. Quality 1st installed 8 Push Piers to lift my settling foundation and fix the problem. My sales rep Dan gave a good presentation and the installation team was very nice and hard working.

Quality 1st Basement systems has a very professional installation crew and did a top-notch job on my basement. I chose this company because the salesman gave me a quote on the spot, acquired professional sales materials, and made it an easy sale.

Highly recommend Quality 1st Basement System. From the initial on line contact to the completion of the job - extremely pleased. Jeff Nero did a great job assessing our needs and explaining fully the process from start to finish. An existing crack in our foundation wall that had been there since the first day of our home ownership 26 years ago, is now stabilized. The initial work was completed within 5 hours and the permits and inspections were handled exclusively by Quality 1st Basement. The work men were respectful of our home, neat, efficient and meticulous of how are property was restored to the original condition. The prospect of rebuilding the basement wall in order to prepare our home for sale was frightening. We are now at ease about listing our home with the assurance that the foundation is stable - with a 25 year warranty! Give them a call...You won't be disappointed. 

The experience was great only two days and no more water in my basement!! New Walls, new drainage system, new Bilco door, worth every penny!!  One of the main reasons we went with Quality 1st Basement Systems was the amount of services they can provide, I was extremely satisfied.  The salesmen and the installation crew was very knowledgeable and helpful. I would be happy to give a referral for you anytime you need.

I found Quality 1st in the "Home Improvement" magazine and called them for a free estimate. I was very happy with the salesmen that come out, he explained the problem and went through a presentation explaining how they could fix the problem. We went with Quality 1st to do the work and the entire experience from start to finish was great.