Testimonials for Quality 1st Basement Systems

Hi Kenny, We are extremely happy!  Juan and his crew did a fantastic job ! We will sleep better at night knowing the wall is secure.

I first contacted Quality 1st Basement Systems because the foundation had settled in a corner of my home, which had made the floors in that corner uneven. This foundation problem has also caused cracks in the exterior as well as the concrete slab in the basement. After doing research for about two months, and getting quotes from other companies, I decided to choose Quality 1st because they won me over. The office staff that set up my appointment were very professional and nice, and the salesman gave an awesome presentation. The installation team was very informative, and did a great job installing the products. I am extremely satisfied with the work that was done, and I made the right decision going with Quality 1st Basement Systems.

The salesman was very persuasive and honest. The installation crew were very diligent, neat, and courteous.

First came the phone call to 1st. The woman made an appointment and told me the name of the person who would be coming to provide me with an estimate and a recommendation. Then, a reminder phone call the day before.The representative was thoroughly professional, assessed the situation correctly and set a date for the repair to occur.The repair crew arrived on-time and finished up promptly. The foreman of the crew explained what has been done, and left the job in a workman-like manner - the worksite was cleaned up well.The fix worked. What more could one ask for?

I first approached Quality 1st Basement Systems back in 2011 when i was interested in fixing some foundation problems with my house. I was very pleased with how smoothly the whole process was, and how easy it was to get my foundation fixed. Every year since then we have our annual service appointment, and we always have a good experience. The service techs are always thorough and considerate, and constantly do a good job. They are able to answer all of our questions, and they can explain any problems that we have. I am very happy that I decided to go with Quality 1st Basement Systems.

I chose Quality 1st because I liked the overall design of the system installed in my home. Quality 1st has three of the most hard working guys I have ever met.

Jessica was very professional yet very easy to talk to. She explained everything very clearly.

Jonathan Neira was great to work with. The installation team was hard working, truthful, polite. I chose your company because someone referred me to you. Ken Peare explained everything in detail, suggested options, and answered/addressed all of my concerns.

Joe Hubbard helped us design and choose the right solution to reinforce our bowing foundation wall at a much better price than the other quotes we received. The installation team showed up on time and the foreman Jonathan was very professional. They were efficient and completed the job quickly.

I am very satisfied. My salesman Ken was professional, on time, and followed up with me. The installation team was very efficient, courteous and they were good workers. Quality 1st Basement Systems was responsive, knowledgeable and had a reasonable price.

The office staff was friendly, professional, and excellent. Salesman presentation was fantastic and knowledgeable. I went with this company because I am a prior customer. I was very satisfied with the excellent and professional job done for the 2nd time. Job was done quicker than expected. All around great experience.

I am very satisfied with all of the job options that were offered to me. When i first made the appointment the scheduler was very pleasant, as well as the rest of the office staff. When Dan McNally came to my house he was very honest and straightforward in the information that he gave me. On the day of the installation, the guys were very good. They showed up on time, listened to my concerns, and fixed the issue. I was also happy that there was very little cleanup. Overall I am very pleased with the job done. Rather than destroying the old concrete walkways, Quality 1st Basement Systems came in and jacked them back into position. They were very high tech and fast. I will recommend Quality 1st to my friends, and if any problems arise in the future, they are the first people I will call.

Out of all the estimates I got the reasons I decided to go with Quality 1st was the personal recommendations, the salesman's presentation, and the price for the products.  I am happy I choose them, the work was done perfect and they even cleaned up.

I would like to share my experience in recently choosing Ken Peare and his company, Quality 1st basement systems, to conduct a foundation repair on my primary residence. This all started back in September when my family and I began to realize that the garage frame entrance on the side of the house started to slope downwards. Unsure if it was a serious problem, I decided that we would do the repair during the upcoming spring figuring it was only cosmetic. Unfortunately, I could not have been more wrong. By October the entire right side of the house began to slope down, and the driveway started cracking and became uneven. After some investigating, we found that the gutter and pool drainage system were damaged and were not flowing water into the sewer system like they were designed, but under our home instead. After Identifying what the cause was, we needed a company to do the foundation repair. My family and I checked with multiple companies, including Quality 1st, to obtain the best solution and price. By far, Ken was able to provide the most intelligent and fairly priced solution to the issue we were having. He provided us with a detailed scope of the work broken down to exact dollar. It was a “no brainer” for us and we contracted Quality 1st to start the work as soon as the provided structural engineering  and permits were ready. Within 30 days of the signed contract Quality 1st gathered all of the permits and plans necessary and began  to repair our foundation. All of the workers were very neat and professional and the entire job was completed in under 1 week which was amazing. My home and the foundation is rests on are supported and more accurately level than they ever  were. I truly appreciate the level of professionalism and transparency that Ken Peare and his company displayed with my most valuable material possession. I would and will highly recommend Ken and Quality 1st basement systems to anyone, including friends and family, for any solutions they offer. 

I was very concerned about my home when I started to notice some vertical cracks and settling foundation in my below grade level garage. Quality 1st installed 8 Push Piers to lift my settling foundation and fix the problem. My sales rep Dan gave a good presentation and the installation team was very nice and hard working.