Testimonials for Quality 1st Basement Systems

Quality1st Basement installed a new sump pump with battery backup for me a number of years ago.  I continue to have my system checked each year and I am very happy to know that my sump pump will continue to perform and save my finished basement from any unforeseen flooding event.  The service professional, Andrew, was prompt and courteous.  This company was recommended to me and I highly recommend their services.  Thank you.

They took the job very seriously and performed nonstop with dedication. Their work was meticulous and they left the place cleaner than it was before. I am extremely satisfied with Quality 1st and recommend them to anyone who needs work done.

Quality 1st did a really good job at fixing all of my crawlspace issues. Before Quality 1st the crawlspace had a musty smell and was very damp. I chose to go with Quality 1st because of the price and products. My sales rep did a good job explaining all of the products and what can help me. The installation team was very fast and did a good clean up.

We are very satisfied with the work, so far we have had lots of rain and no water in the basement. The installation crew was very professional, hard working, and considerate. It was a very positive experience dealing with the office staff also. The salesman and his presentation were very good and convincing. We found the work very thorough and professional including a satisfactory cleanup. Time will tell as to the long-term performance of the product but we are very happy with it.

My call to Quality 1st Basement Systems was handled courteously. My inspector was on time and listened to all my questions, he was very professional! I found the price fair.

Very pleased with the work done in our basement.

Quality 1st did a great job installing my system. The salesman was very knowledgeable and the installation crew were very nice.

Collin Peare was all around excellent...I have a dehumidifier and sump pump installed by Quality 1st and love that the product really works. I have been a customer for 3 years and appreciate that Collin comes to visit every year for an inspection on my systems. I'm glad to see that everything seems to be working accordingly. I had an overall good experience with the office staff and technician.

We have had a basement system for 7 years and it has been working great. We just had Randy provide the yearly maintenance and he was very knowledgeable and professional. I would highly recommend Quality 1st basements.

Quality First installed a sump pump and dehumidifier in our basement 10 years ago which greatly improved our problem with excessive dampness. Randy Halal came for a routine service visit and discovered a pump needed to be replaced. So glad we kept up with our maintenance so our system will continue to perform optimally. Randy was polite, knowledgeable and a pleasure to work with.

Great company who did the right thing. Greg Louis came out to the house and clearly knew his stuff. We scheduled for around 6 weeks out but, with a cancellation, came out much sooner. Led by foreman Juan Garcia, the crew of 6 hard-working men went to work. During the demolition, it was discovered that a leaking pipe was the cause of our problems and Juan was very upfront and honest about what our options are. For now, we have decided to fix the pipe and keep an eye out to see if we get any additional water. If so, we will call them to come back in. I highly recommend Quality 1st!

I chose Quality 1st Basement Systems after seeing their ad in the Money Mailer. I got quotes from other companies, but they had the best price and follow-up policy. The installation team was great!

Great experience. Knowledgeable staff, on-time service. Very professional.

These guys are fantastic, I cannot say enough good things about them! We have used them twice now in two different homes in New Jersey and have had no issues whatsoever. They saved our first house in Bridgewater from massive flooding issues to the point the basement could be finished without worry. They have been prompt, courteous, and the quality of the work is top-notch. Steve Roldan even helped me with how to introduce a toothbrush to my 9-month-old and it worked like a charm!

Greg and Juan provided 5-star service. A French drain, wall supports a dual sump pump and Sedona dehumidifier. Professional, reliable, explained everything and it went off without a hitch.