Testimonials for Quality 1st Basement Systems

Everyone I have been in contact with, at your company and everyone that has been out to my home have been top notch and wonderful to work with. The crew came out first and they were very helpful. He is out there today and same goes for him, he has been wonderful. Everyone has been very courteous, friendly, knowledgeable and informative.

We are so happy with our newly finished basement! Having used your company for basement waterproofing several years ago, we contacted them again when it was time to create more living space in our home. From our first meeting with him to the completion of the project, your company delivered everything promised. The crew did a fantastic job. They were professional, courteous and extremely hard working. We were especially impressed with his attention to detail. It is obvious that he takes great pride in providing a quality product to his customers. We would also like to thank our production manager, for his patience and perseverance in getting everything completed to our satisfaction. We highly recommend your company and would use them again in the future!As a followup, we would also like to compliment him on the thorough job he did when he performed the periodic maintenance on our sump pump and waterproofing. He was prompt, courteous, and very knowledgeable regarding our system. He answered all of our questions, and gave us some helpful suggestions. We feel confident that our basement will continue to stay dry and comfortable!

As someone who has dreaded going to the basement for 20 years, I am now incredibly thrilled with how dry and clean the space has become thanks to the excellent work by your company. These men were polite, respectful of everyone's time, left the place cleaner than they found it, and were thorough! Each step was carefully explained to me and confirmed throughout the process. There are no more ugly, mold-stained walls or beams; water runoff outside the house was diverted; and a new, size-appropriate sump pump and dehumidifier were successfully installed. I couldn't be more pleased with the professionalism of this team (and they finished sooner than quoted)! Thank you!

Had a basement egress window installed with well duct system. I am not the easiest person to please and I am one those guys who does things himself because I want it done right. This was not a job I could handle and after getting a few quotes I really liked their products and solutions. There was a delay in my scheduled install date due to an inventory issue which I was not pleased with, and I near ripped up the contract. Was not a great start. I can tell you though that this company has the highest integrity. The general manager was honest with me, and told me exactly what happened, and did everything he could to make it right. The install went great, the crew was outstanding, they worked hard and took pride in their work. I cant say I ever saw the crew not working while they were here. I am extremely pleased with the end result, exactly how I pictured it and its brought the space alive by bringing in much needed sunlight and additional benefit of safety. With everything in life, its not how you start its how you finish. This company will always finish on top, mistakes can happen, but how a company deals with it defines a great company. I highly recommend your company.

He was amazing. Very professional, treated my house like it was his and went out of his way to explain things. He really made a great impression with me and my wife. Thank you guys for such a great job and for employing good people that truly love what they do for a living. 

 Thanks for reaching out.  I left reviews on Google and BBB for the team.  In short, I was very pleased with  the outcome, and the Team was great.  I felt they had my best interest in mind and completed the job as though it was their own home they were working on, which is very much appreciated.  I suppose the true test will be when we get the next big rain and prove it by no water in the basement, but I"m confident with the install and the products that we should be fine.  Here's hope that you'll never hear from me again.  Thanks   Jevon Nyemscek

The installation team was great. They were hard-working, courteous and highly skilled. Basement Systems installed a new Triple Sump Pump and they rebuilt our French Drain System in two days.

Basement Systems installed a new Triple Sump Pump and they rebuilt our French Drain System in two days. The installation team was great. They were hard-working, courteous and highly skilled.  

The team has done a wonderful job for water treatment in our basement. Now we feel very confident that we will always have a dry basement. Again the team has done an exceptional job from start to finish. They looked at every small detail to ensure it is properly taken care of.  Please convey this message. Thanks so much Basement Systems. Chak Pachala

Very professional throughout the process – from the initial phone call all the way to the follow up call after I had work done. The owner came out and spent a long time going through the options and ideas. Based upon this meeting, I can see how he has built a first-class operation. Perfect in every way. I decided to have them install a dehumidification system. The installer was great - very professional. Explained what he was doing, cleaned up after himself, took the time to explain how the unit works and let me know how to use it. Really a nice guy. I would recommend them to anyone.

Hi,Wes and I want to be sure that your company, and especially the one who completed our basement renovation, know how pleased we were with his services. The job was very well done! All the employees we met were professional and so courteous.Thank you for all you did for us!Sincerely, Susan T

We had this system installed years ago (after another company failed to solve our water problem in crawl space). It’s been working great ever since. The technician was professional polite and very knowledgeable. He took photos on his iPad so he could show me the system was going n fine working order. He even answered questions I had about our radon system.

He was very helpful in explaining the ins and outs of the sump pump system a previous owner had installed. He quickly discovered what my current issue was and was able to fix it that day. Thanks again!

You sent out a crew led by a foreman. The crew had to work both inside and outside of my home while I was working from home. The crew was extremely professional. They left NOTHING around, or inside, my home when they left and other than some noise I couldn't even tell they were there. I would recommend this company and this crew to anybody looking to have work done around their home.

Wanted to compliment Basement Systems on the work that was done at my house in September, normally people only call when there is a complaint to be made but I wanted to call in and compliment Basement Systems and especially the team for doing such a great job at my property.