Testimonials for Quality 1st Basement Systems

After getting quotes from several companies, he found that Quality 1st was the most qualified company, because the technician was able to answer all his questions in a way that made perfect sense to him. They had the best solutions, their services and products were reasonably priced and the nationally-backed transferable lifetime warranty gave him extra assurance. Since having a full-perimeter drainage system and a powerful sump pump installed a year ago, the basement has remained dry through all sorts of wet weather, including some major storms. Charles is very happy with the results, and would highly recommend Quality 1st Basement Systems to anyone in NJ struggling with wet, leaky or flooding basements.

When Hurricane Irene hit the East Coast, Lisa E's finished basement in Middletown, NJ was flooded with over 6 inches of water. After dealing with the messy and costly cleanup process, Lisa decided to take every step necessary to prevent that from happening again. She began by calling a reputable and well-known local engineer who, after inspecting her basement, recommended an upgrade for the existing, failing sump pump and the installation of a full-perimeter drainage system inside the basement. Following the engineer's recommendation, Lisa proceeded to get quotes from four different local companies. One of the companies just didn't seem trustworthy, another was overpriced, and a third one had a very pushy salesperson, giving Lisa the impression that he cared more about making a sale than actually helping her solve her basement problems. Quality 1st Basement Systems was the fourth company to inspect and quote the job. The system design technician was very thorough in his inspection, very courteous and ready to answer all her questions. From that first contact, she knew she could trust Quality 1st to do a good job. She communicated her decision to the engineer and he was also quite pleased with her choice. The crews came on time, performed the job quickly and neatly, answering all Lisa's questions as they progressed. The basement has been bone dry ever since the job was completed, having survived some major storms, including Hurricane Sandy.

"My basement used to flood two to three times every year!" - says Michael C. from Eatontown, NJ. He often found himself scooping water off the basement floor and into the sump pit. After a couple of years dealing with this problem, Michael felt it was time to deal with it. That is when he decided to call Quality 1st Basement Systems for help. In this video h speaks about his experience as a customer, and his satisfaction with the service, products and results."It looks great down there! You go downstairs and not only is it bright but it is clean and the walls look great! There has been no flooding in my basement No regrets in having them do my work and I would highly recommend them to anybody who is looking for waterproofing in their basement.." - says Michael.

Bill P.’s house in Staten Island had the typical, nightmarish crawl space: filled with water, infested with mold and terrible smells. That was until Tom Roman’s Quality 1st Basement Systems came and fixed his crawl space so effectively, Mr. P called it a “miracle.” “They were very quick, they were very neat, did a wonderful job and they were out of here in no time.” – he said.“They were very honest, very reliable, did a tremendous job, and the results were outstanding. It certainly added value to our home!”

Joe J. first heard about Quality 1st Basement Systems, searching the internet. But before he called  for help, he researched the company thoroughly over the web,  to make sure they were the right contractors for the job. Quality 1st waterproofed their basement walls, installed a full WaterGuard interior drainage system, and the exclusive TripleSafe Sump Pump System, with not one but two backup pumps, including a battery-operated unit to keep the basement dry in case of power outages.   Joe J. was truly impressed with the work performed, and the level of professionalism  and expertise demonstrated by the whole crew. He is also really satisfied with the results, because his basement has been dry ever since. Even more so when his waterproofing system and the TripleSafe were put to the ultimate test: hurricane Irene. While all his neighbors' basements were flooded, the TripleSafe kept his basement completely dry!

"Very happy! Everything is perfectly dry and the humidity is down. Wish I had done it sooner."

I am really a most satisfied customer.  Your company's quality of service is now the exception in our society but it is still very much appreciated.

I would like to personally thank you for your professionalism, understanding, and providing quality repair service outside of your normal servicing areas. In addition, the Service Technician who worked on the sump pump system was exceptional and should be commended for his skillful workmanship

He was very nice and knowledgeable, he took time to explain things in detail.

He was great, answered all questions, very patient!

He was very knowledgeable and personable

Every person I have spoken to in this process has been professional, polite, and kind, and thank you for sending him, He was great!

I am very pleased with the results. The crew acted in a professional manner and the system was installed to perfection. Please be sure I will call you if I ever need your services in the future.

Great customer support. Bernie was excellent and quite professional. Got the job done in a timely manner.

I like working with him, he is very responsive to my concerns. I dealt with him alot on the phone. Because they are such a good company, they are giving me great warranties. I like the workmanship of the job so far. The technician that came out found out that the motor in my sump pump was not working, he is very thorough. They would always keep me up to date on what was going on, when they would be arriving, and any new information regarding my service.