He is great! Knowledgeable, thorough, personable, friendly, smiles!! Excellent presentation. I recommended your company because of him. I wish the work could have been done sooner. Yet, I understand that the state has had an unusually rainy season. I am happy that the company is busy with customers that need their services. I am not the only homeowner with this problem. Best ever to Basement Systems. Delores and Carl Harvey
Delores H. of Baltimore, MD
Monday, April 15th
He is great! Knowledgeable, thorough, personable, friendly, smiles!! Excellent presentation. I recommended your company because of him.
Delores and Carl H. of Baltimore, MD
Wednesday, April 10th
Was so happy with the quick and thorough work of the crew in my basement. They were fast and took great care for each detail of the job. I have confidence to refinish my basement now! I would highly recommend them and Basement Systems for all your waterproofing needs!
Jason M. of Baltimore, MD
Monday, June 15th
Clean. Courteous. Professional. On time. Excellent workmanship.
AK D. of Baltimore, MD
Tuesday, April 9th
From the beginning I met with the salesman who was very knowledgeable and respect and thorough in evaluating the problem that we had for years in the basement . We went with the high-tech humidifier that they have and boy what a difference it is making with the moisture problem we had for all these years In our basement . And the installation crew was fabulous very knowledgeable very respectful they put the little booties on their feet to keep the rug from getting all dirty and they were in and out in primetime they were on time couldn't say enough about the crew . Also got a follow up call from the owner which I thought was very personal . I would recommend this company to anybody.
Kathy H. of Baltimore, MD
Tuesday, September 24th
Thanks very much!
Project went extremely well.
Work crew was outstanding!
Installation looks terrific!
Larry Russell
Larry R. of Phoenix, MD
Tuesday, July 30th
"Everything went very well with the installation. All fine. It looked great when completed and it helped get our house sold!"
Matt D. of Crofton, MD
Wednesday, June 17th
He made us feel very confident we were making the right decision to have his company do the work for us. He was very friendly and confident in the products he was selling to us.
Marvin B. of Brooklyn, MD
Thursday, June 20th
Everything went seamless for me-- the crew showed up on time, got to work and I didn't have to do anything...
Notifications mostly-- reminders of the upcoming work. Always better to get them even if I remember...
I had NO clue. Everything was explained- any questions answered.
Hard working guys, stayed at it getting everything done, got everything prepared then installed and finally cleaned up..
Pretty sure I couldn't get the same thing done by anyone else, pieces and parts, maybe, but the complete job, one source. Perfect.
Dennis R. of Glen Burnie, MD
Friday, January 4th
Great service. Very professional. Gave several suggestions for basementimprovement. Would definitely use again for future projects.
Ronald B. of Millersville, MD
Tuesday, June 4th
Attention Personnel Dept:
I wanted to take the time to thank you for having him complete the work on my crawlspace. He did such a superb job on my home and always remained patient, polite and kind to me and my family members while working hard at this job.
I especially appreciated his professionalism and approachable style when my family and I had numerous questions. He really appeared to know his job quite well. His work habits were great, and I would clearly recommend him to others for a similar job in the future.
Again, thank you so much for a job well done.
Sincerely,
Evelyn Smith
Evelyn S. of Baltimore, MD
Friday, July 13th
Thank you so much for a job well done! He did a superb job on my crawlspace. He always remained polite, professional, kind and approachable when my family and I had numerous questions. His work habits are great and I would recommend him to others.
Evelyn S. of Baltimore, MD
Tuesday, April 3rd
Happy,Happy,Happy! what a great company. From beginning to end the team did a wonderful job. Having knowledge of water problems and how to fix them is what these guys do. We had an exterior drain installed at our basement door along with a Super Sump pump. The company provides superior products that will protect your home and give you piece of mind when that rain start coming down!! Great Job to those who helped with the installation.
Edward Y. of Parkville, MD
Monday, October 14th
The inspection and installation process was amazingly seamless. The crew knew exactly what had been proposed to me earlier and took great care of our basement and yard. The work was completed very quickly but with professional care. The system even recently had to work through all the rain and I have a dry basement now! This company is worth your time if you are in need of basement waterproofing
Brian L. of Parkville, MD
Thursday, July 25th
The company took on an admittedly difficult task, involving removing the old sump pump, which was in an awkward location in a small landing with limited access. When they removed the old pump pit, I watched them fill the old location carefully, and then cement over it. The landing looks brand new now. The new sump pump required installing a new pipe through the foundation wall, which was then directed to drain in a much better way than our previous system. The basement waterproofing crew then dug out a channel along the basement perimeter, only removing a minimal amount of floor. We moved most of our furnishings and belongings out of the space, and covered the others with plastic drop cloth, because this process can be dusty. The workers walked me through the process at every step, and actually took time to teach me about how to control humidity and air quality in the basement. The waterproofing system was installed in a day, and then the following day, the team covered the system with concrete, resulting in a smooth finish around the inside perimeter. A battery back-up and flood alarm system were installed with the new sump pump. The team consulted on a design for fully improving the basement space, including work on insulated, mold-resistant floor coverings. Communication with the company has been quick, professional, and easy to understand. My wife and I are continuing to work with this company on another project because we have been so pleased with their efforts on the waterproofing and sump pump install