Testimonials for Quality 1st Basement Systems

My salesman Kenny T. was excellent, thorough, consumer oriented, no pressure, and state of the art! The installation team was superb - the BEST! Melvin is a MASTER! The team was WONDERFUL! After researching and choosing Tom Roman's Quality 1st Basement Systems, I discovered a high school classmate works for the company! That sealed the deal.

The gentleman, Collin, that cam was very nice. It was a pleasure having him in my home. He serviced my sump pump and left the area very neat and clean which I apperciated. 

I am very satisfied with the job completed by Quality 1st Basement Systems. My sales rep was professional and answered all of my questions and concerns. I had been thinking about having my basement waterproofed for about 6 months and found the installation team to be professional and efficient. Juan Garcia and his team were great! I chose to go with Quality 1st because they were highly recommended by a friend, overall I liked the system design and the price.

The foreman, Victor Leon, was helpful and accommodating. He kept the job moving along, was patient and answered my questions to my satisfaction.

I am very satisfied with the foundation repair performed by your company. The installation team was efficient, professional and polite, so was the office staff. Kenny was knowledgeable, polite, and professional. I chose your company because of the experience, size, warranty, and BBB status.

Kyle was great. He was here on time, took his time, was pleasant, answered questions. Good technician.  

The salesman Dane was extremely knowledgeable, clear, and concise. I knew exactly what I was getting. He provided pictures and detailed descriptions. The installation team was quick and very clean. I was very impressed with the operation from start to finish. I would highly recommend them for anyone considering doing basement work

I am satisfied with the work done by Quality 1st at my home. I had a problem with water in my basement and needed a professional opinion. I was referred to Quality 1st by my contractor and received my free estimate. The office staff was very friendly and helped answer all of my initial questions. After meeting with my inspector Dan I felt confident that my water problem will be solved. The installation crew and Victor Leon did a very good job and completed the work in just 2 days!

I am very satisfied with the overall installation and work completed by Quality 1st Basement Systems. I had a ton of water that entered my crawlspace after hurricane Sandy from the bay. I met Quality 1st at a homeshow in Brookdale Community College and decided to take advantage and sign up for a free estimate inspection. My inspector Dan was friendly and gave a good presentation on what he recommended to waterproof my crawlspace. I got a sump pump installed and encapsulated my crawlspace to protect me from future storms. Everything was installed in just 2 days and the installation crew was very professional. Now I feel confident that my crawlspace will be kept dry during future storms.

Before contacting Quality 1st I was getting water in my basement the walls and windows. I called for a FREE estimate appointment after I found them online and received the best customer service. I met with my inspector Jessica who is a very special individual. She knows her product and creates confidence. Overall she was very professional, caring and diligent. The installation crew worked long and hard. They completed an enormous amount of work in record time. The job was well done and they cleaned up extraordinary. The crew leader Victor advised me at every stage as to what to expect. A friend of mine was visiting who had her own French drain installed and stated she has never seen such a clean job.

I have recommended Quality 1st to 3 people so far, one was the insulation contractor, he LOVED the CleanSpace.

Dylan is an excellent service representative. He arrived on time and he serviced my sump pumps. He notified me of a damaged pump and it was replaced. He was very professional. He is a tremendous asset to the Quality 1St Basement organization. I would highly recommend him to my friends.

I used Quality 1st to put a triple safe sump pump in my basement. They were incredible from the start. They sent information regarding the people that were coming to the house, showed up on time, and left the area spotless. Jeffrey Nero came by at first to discuss the options and was very thorough and knowledgeable. Eric was the installer and he explained the work that was being done and kept me informed as the install was being done. I wanted to extend the discharge area a little further once it was complete and Thomas was able to come within a few days to complete the extension. I will be using the company again when we decide to fully finish the basement and put in the drainage system.

I chose Quality 1st because their salesman's presentation and materials were great and told me everything I needed to know. The pricing was in my budget and the installation went great.

We just purchased our home and discovered the crawlspace was in need of attention. We did not want to put money into the home and have a damp, moldy space lurking below. We got in touch with Quality 1st Basement systems. They sent Steve Ventriglio out to access the crawlspace. Steve called to verify the appt and make sure we received the very informative information packet he sent us. Upon his on-time arrival and inspection, he presented a proposal and we decided to insulate and encapsulate. We finalized the paperwork in our house with Steve, he had a date for the install while he was there and we felt really comfortable with the process. Then we got a call from the office to confirm the install the day before, the crew called on the way that morning, arrived on time, worked neatly and cleanly updating me along the way. When finished I was very impressed and happy I chose Quality 1st basements.