Testimonials for Quality 1st Basement Systems

I would personally like to thank Ryan Santaliz who performed the yearly service for my sump pump and french drain system, which was installed by Quality 1st Basement Systems.  Ryan called prior to my appointment and arrived on time at my house.  He explained everything that would be completed during the service call and provided me updates throughout the process.  Even though it was pouring rain while Ryan was here, he meticulously checked the entire system, both inside and outside my house.  After completing the service, Ryan reviewed his findings with me and made sure my system was working properly and would be ready for any future rainfall. Ryan was professional, personable, honest, and he was respectful to me and my property.  I will definitely request Ryan for my next service call.

I liked the idea of encapsulation systems, it makes my space usable. Your team of installers came back to finish the job the next day, they started at 5 PM or so and did not leave till 8:30 PM and were hard working. They were very neat, polite and knowledgeable of your products, when they left I felt well assured we did the right thing. THANKS GUYS!

I enjoyed dealing with the salesmen, the work was clear and the crew was neat.

I am completely satisfied with the job done by Quality 1st Basement Systems. I had them waterproof my basement and crawlspace after I noticed some water seepage and issues. I first got introduced to Quality 1st by my neighbor who has his basement waterproofed and finished. When I called to set up my initial inspection the office staff was very helpful and professional. When I met with my inspector he did a superb job at explaining all of my possible solutions and left me with a proposal the same day! The installation crew did a great job and completed everything in 2 days. In the end I chose Quality 1st because I believe in their products.

I am satisfied with the work completed by Quality 1st Basements. I have an unfinished basement and was experiencing some issues with water and moisture. I found them through a quick Google search and liked the reviews that I saw on Angie's List. I called for my free estimate and liked that all of my questions and concerns were answered by the office staff. After meeting with my salesman John I felt confident in what had to be done to waterproof my basement. I invested in the Triplesafe sump pump system along with the full perimeter Waterguard system. The installation crew led by Juan Garcia did a great job. They were on time, efficient, quiet and clean. I will gladly recommend Quality 1st to anyone with a water problem.

I have used Quality 1st Basement Systems before and that is why I chose them again. Mike Bonfante was very professional and knowledgeable.

We have used your company before and we were very pleased with the service. 

From the first meeting with the company rep to come out to look at our sinking concrete problem thru the entire process of job completion, all was so professional, friendly and so very easy to work with. Ian was the head repair person on our job and from start to finish clearly explained all he was going to and then did a remarkable job. He cleaned all up after the work, even replanting some of the flowers he had to move to do the job. We HIGHLY recommend this company !!!!!!!!!!!!!!!!!!!!

I had my crawlspace done. Mario and his team were wonderful. Very professional, knowledgeable and any issue was resolved to my complete satisfaction. Price was competitive and Steve, my salesman, was friendly and not pushy. Would definitely recommend 👍😊

Annual maintenance of sump pump. This sump pump is great. If we didn’t have it, we couldn’t use the basement. Quality First does a great job keeping it clean & running properly. Highly recommend. Ryan was great and I will request him again next year.

On February 6, 2018, Quality 1st completely renovated the crawl space in our summer house in Normandy Beach, NJ. Working with you to learn what to do was a very positive experience. You gave me good advice about material, dehumidifiers, etc., but mostly you helped me to understand how humidity ruins crawl spaces. Thanks to you, we went ahead with encapsulation, dehumidification, and door replacement. The team leader, Jonathan, was easy to work with and responsive to my questions. I would highly recommend you and Quality 1st to anyone who is considering “saving” his or her crawl space.   Thank you again, Anthony L. Panico

The main reason I hired you over other companies is the booklet you sent and the presentation. The installers were excellent! i am very satisfied with the job.

My crawl space problem was on the back burner. Quality 1st Basement Systems did work for me before and their installation team was excellent. I am very satisfied!

Very satisfied with the job. We had been looking to fix the concrete problem for about 5 years before getting a quote from Quality 1st. The System Design Specialists presentation was very informative and the installation team was the best. 

I heard about Quality 1st Basement Systems through the telephone pages. The office staff was pleasant and the installation team was great! Their price was my top reason for hiring them over another company.