Testimonials for Quality 1st Basement Systems

Randy has been to my home several times for my yearly sump pump and dehumidifier service. He is hands down the best technician of any company I have ever had in my home! It's always a great experience from beginning to end when he is here.

I wanted to fix my basement for three years and a friend recommended Quality 1st Basement Systems to me. The installation team was excellent and I am very satisfied with my new sump pump investment.

I was very happy with the work of Quality 1st Basements! My Forman Jonathan was very professional and was happy to answer any question I had. He seems very knowledgeable and explained the process.He and his crew arrived early and completed the job in just about the time he said it would take. The team covered all my stuff and I was very surprised to find a very clean area when the job was complete.

Greg came out to perform an estimate and he was incredibly kind, professional, and knowledgeable. He assured me that my structure was sound and that our foundation was solid. I would absolutely recommend quality 1st and Greg to others.

Ryan of Quality 1st Basement the service tech did a wonderful job while performing the annual maintenance on our sump pump system in the basement. He identified certain issues in the original installation done in 2003 and fixed it. His attention to detail was exemplary. Ryan deserves a 5 star rating.  

My experience with Quality 1st basement systems was outstanding! Everyone I dealt with was courteous, thoughtful, honest, and hard-working. They even cleaned up after the installation of the sump pump. I was so happy with this company and would recommend them to everyone I know. A+ all the way.

Justin came and took a look at my waterproofed crawl space, answered all my questions, was extremely friendly and courteous.  

Every step of the process, from the initial meeting to discuss solutions straight through to the installation, was done perfectly.Steve took the time to go over options to consider, guiding us on what would be best in our situation. He even showed where our current sump pump was actually in the wrong spot (the company that installed it never bothered to go over that).The installation could not have gone better. The team was very responsive and communicated each step of the way. We were shocked as well by how quickly they got the job done!Would not hesitate in recommending them!!

Knowledgeable and able to answer questions. I have also had prior positive experiences.

Very professional and fairly priced.

The service was prompt with detailed explanation of what was done. Thomas - the technician was very professional. 

Tom was excellent in his understanding of the problem and in his explanation of it. The project went quickly and was wallet done.

I first had work done by Quality 1st Basement Systems a few years ago when I had waterproofing products installed in my basement. Since then, I have yearly maintenance done to check everything out, and make sure things are working properly. Every year I am always impressed with how excellent Quality 1st is in setting up the appointment, and in performing the checkup. Everything is done in a quick and efficient manner, and I always have a good experience.

Dane helped me and was great he waterproofed my basement and it stayed dry through this whole storm!! I recommend their quality 1st to all my friends!

Melvins crew did a great job. If I get more work done I will call. Chose this company because of Melvin and his crew.