Testimonials for Quality 1st Basement Systems

Your company is great. I never write reviews but I have to say I was so happy with the work they performed in my basement. I had extreme water damage behind the walls of my finished basement that was never seen by the home inspector a few years back. Over the last year every time it rained I would have small amount of water on my basement floor. Finally in a large rain storm our basement flooded. I called your company and he came to my house, did a full inspection and found the problem areas. His crew came out lead by the foreman and three days later I have a dry and smell free basement. The installers were great, hardworking and professional. I can't recommend this company enough and I am finally happy I can use my basement!

My foreman and his crew were exceptional. They worked hard and they finished on time. It was a rainy day and they left no mess. All the guys wore their masks and were covid compliant. He was always on top of keeping me well-informed. I couldn't have asked for a better crew, they get an A+. I am very pleased with the work and will refer your company to everybody and anybody who has issues with their basement.

From start to finish, my experience with your company was really top notch.  “Start” includes the informative presentation from salesman to conversations with ever-efficient production manager who kept me well informed about all phases of the work being done. They answered every one of my questions (I had a lot of them!), and was knowledgeable and professional.  The team worked hard, steady, and efficiently, which led to a terrific final result.  

I was very happy with the work that was done. My basement is dry and no more basement smell.

 The guy who was out here was so sweet, such a nice guy and he did a fabulous job.  Very nice guy, polite, kind and particular about everything

He was wonderful, absolutely excellent, he answered all of my questions, was very thorough, he took care of everything, showed me everything and explained everything he is just really great!

The crew was conscientious and dedicated and they were very attentive and more than happy to accommodate.

Crew was fantastic, hard working, professional and friendly

The great crew just finished our basement and it looks great! They were a pleasure to have around, very professional, responsive and, most importantly, were true craftsman with innovative solutions to every possible issue. Everyone at this company (sales, office staff and production manager) was professional and customer focused.The products and installation methods used by Basement Systems ensure that our basement will look good for my lifetime and are virtually maintenance free. If something does happen, the design makes for an easy fix. As you can tell, we are very happy with your company.

I am very pleased with the job.

He did an excellent job explaining the problems in my basement as well as the products your company has developed to deal with such issues. I was convinced your company had the solutions and was ready for a successful, guaranteed fix. They were polite considerate and incredibly hard working. He consulted me when he found an additional crack in my wall as well as to confirm the correct floor coloring I chose. He demonstrated that he was dedicated to his job by coming back on a Saturday, the 6th day in a row to complete the job. He made sure I was happy with the end results. It has rained twice since the work has been completed and there has been no leaking. Please know how happy this makes me! Based on my experience I will not hesitate to recommend your company to my friends and family, especially if they can receive information from him and work with him.

They were great and very considerate, made sure I knew what was going on, gave me plenty of time to ask questions etc.. great overall day, no issues.

We are very happy with What’s been done here over the past few days. It looks better, feels better, smells better. We feel a sense of security and confidence now. You guys did a great job!

They immediately called a sales rep who immediately contacted me. He fully explained the system I wanted installed. Several times he even answered the phone calls while on vacation, to answer additional questions I had. Outstanding. Put plastic sheet over HVAC unit, water heater and some personal stuff I could not move from the basement. Concrete dust was at an absolute minumum. They did the complete install in one day. Completely wiped down all the basement walls and personal basement stuff, hauled away 100% of the demolition conrete and plastic sheeting. Swept entire floor . I went to the internet for a local basement waterproofing company. Your website impressed me very much when compared to the rest that popped up. I made the right choice.

He was great, did an awesome job!