Testimonials for Quality 1st Basement Systems

Our salesman Kenny was excellent. He knew his products and explained them in thoroughly at a level we could understand. The office staff was always very helpful and informative. They worked with me at every level and were pleasant whenever I spoke with them. The installation team were courteous and did a beautiful job. After cleanup, I couldn't even tell they were ever there!

I have always been pleased by your company. Everyone is professional & courteous.  I have used you in 2 homes and often mention you to those who have similar problems. Keep up the good work :)

Service Tech explained every detail of his work, very neat. Everything was left spotless in the areas he worked at.

I am very satisfied with the work completed in my basement by Quality 1st Basement Systems. My system design specialist Rick did an excellent job and was very helpful. The office staff was friendly and the installation crew worked very hard. Before choosing Quality 1st I did research on other waterproofing companies in NJ but they had a good price and were very professional.

Both service technicians were excellent.  Collin is very knowledgable and dedicated to his customers.

Teach was very good, They always answer questions very courteous. 

Quality 1st Basements sent senior service technician Collin Peare on-site to my house today for an annual check-up and cleaning of a sump-pump system installed over 10 years ago by them. The system has worked without issue since installation, but performing an annual inspection is always a good idea and can bring up any issues not apparent to a home-owner.Collin arrived on time, and even called ahead to let me know an estimated time of arrival. He answered all my questions regarding the current status of the pumps, battery, and overall health of the equipment. He thoroughly inspected and cleaned the pumps and replaced the battery as well which was way overdue for care.Overall, I am happy with the service and will continue to utilizer their services and recommend them for crawl-space and sump pump solutions.

Totally honest!    I had some water issues in my basement so I called Quality 1st Basements. I was immediately impressed by how totally honest they were. They told me there was no water damage, but that there were several things I could do to prevent future damage. I told them to go ahead and do the work, and they did everything they promised they would do. They were very good at their jobs. I was very happy with them, and I would highly recommend them to everyone!

I got quotes from other companies for my flooded basement, but Quality 1st Basement Systems had the WaterGuard system and the best pricing. The installation team was clean and efficient and now my basement is dry!

I had a water leak in my basement for about a year and decided to start some research on how I can fix the problem. I found Quality 1st Basement Systems on Angie's List and the Better Business Bureau. They had good reviews on both sites and their staff was professional. The installation team was prompt, efficient, and courteous. I reached out to other companies, but my salesman Ken Peare provided me with the most reasonable quote.

I chose Quality 1st because the salesman was honest and had great suggestions for all of my basement water issues. The office staff was helpful and answered all of my initial questions, they even sent me a booklet with different basement explanations. The installation crew finished the job in one day, they were kind, knowledgable and had good workman ship.

The salesman was very fast and efficient with his presentation. I am very impressed with Quality 1st Basement Systems.

Overall Quality 1st did a good job waterproofing my crawlspace. My System Design Specialist Dan did a good job explaining all of my waterproofing options, he was very knowledgeable. My installation team led by Wilver was hard working and finished the job in one day! I did research with other companies and chose Quality 1st because they had a good competitive price, and I felt that they had a good reputation and would stand behind their work.

After purchasing my home in Freehold, I decided to have my old sub pump inspected by professionals. The pump would discharge water about 6 times a day! I knew something was wrong. Steve R. from Quality 1st Basements and I discussed several water mitigations options. Steve was super knowledgeable and direct about their products. I felt like he understood my concerns, and he made sure I was comfortable with everything we discussed. I was confident that we came up with the perfect plan to address all my needs. After the proposal was complete, Luis and his team did a great job with the installation. My new pump discharges now maybe once a day!  I now have the peace of mind I was looking for. Thanks again.

Eric was extremely professional, knowledgeable, and evaluated and gave us a few honest options to address our issues. very happy with the company and with Eric's service overall. Highly recommend it.