Testimonials for Quality 1st Basement Systems

The Quality 1st team that did the basement demolition and waterproofing finished the job in 2 days. They were very helpful in explaining what they were going to do. They were very hardworking and professional in their work. Basement demolition work was for basement renovation and they were very good at removing stuff that we no longer wanted. I would recommend Quality 1st for those interested in waterproofing their basement.

I highly recommend Quality 1st Basement Systems for solving serious wet basement and high humidity problems.  After thoroughly inspecting our basement, system design specialist Greg Louis, through his excellent "Dry Basement Science" presentation, explained and outlined a viable solution for our situation.  The 4 man installation crew led by Esau did a professional job installing peripheral WaterGuard, a SaniDry XP basement air system, their TripleSafe sump system, crawl space repair, underground water discharge pipe to our curb, and more.  The project was completed ahead not only meticulously but ahead of schedule. The real payoff came with the recent arrival of Hurrican Ida, with its torrential rainfall.  Many homes in our area sustained severe basement flooding.  With our prior basement problems, it is obvious that the inefficient sump pump would have never kept up with the downpour.  By contrast, with the Quality 1st Basement system installed not a drop of water entered our Basement.  Bravo Greg Louis and Quality 1st Basement Systems.

Javier and the team were great.  They got right to work, minimized the disruption to my daily activity, told me exactly what to expect (It is noisy for a bit), and did a great job buttoning everything up at the end.  Well done.

Thomas could not have been more knowledgeable, professional, and accommodating. During his first visit, he cleaned and serviced our basement water pump. He took pictures and then reviewed the entire process with me after. He also noticed that our dehumidifier was not working as intended since we had our basement finished and it was now located in a small closet. He recommended a kit to allow the fresh air to vent back into the basement and installed it a few weeks later. The work was precise and professional and we are so happy it’s now working properly. We highly recommend Thomas and Quality 1st!

Thomas could not have been more knowledgeable, professional, and accommodating. During his first visit, he cleaned and serviced our basement water pump. He took pictures and then reviewed the entire process with me after. He also noticed that our dehumidifier was not working as intended since we had our basement finished and it was now located in a small closet. He recommended a kit to allow the fresh air to vent back into the basement and installed it a few weeks later. The work was precise and professional and we are so happy it’s now working properly. We highly recommend Thomas and Quality 1st!

I had a water problem in the basement for 20 years, before I came across Quality 1st Basement Systems. My sales rep gave a very good presentation on all of my options. The installation team lead by Wilver did a very good job installing my waterproofing system and battery back up. 

From start to finish, Quality 1st was on point. Quality 1st not only had the best service as far as response, their assessment of my situation far exceeded any other company I had come out of. Anthony was my specialist and the amount of time he spent in my 1foot-3foot high, dirt crawl space was amazing and appreciated. After the assessment, I discussed my options with Anthony and we came up with a plan. The team that came to do the work was respectful, clean, and worked fast. Thanks again Quality 1st!

We are very satisfied with both the waterproofing system that Quality 1st Basement Systems installed in the basement, and the annual service appointment.

I first had work done by Quality 1st Basement Systems back in 2010, and I have continued to be impressed by them. Every year the work that they do during the service appointments are excellent. I have recommended Quality 1st to many of my neighbors and my coworkers, and never once have I been disappointed. Good Job ! 

I first approached Quality 1st Basement Systems because I had a partially finished basement, but I live near water, so I wanted to be proactive and get a pump installed. I decided to go with Quality 1st because you get more then you expect every step of the way. Its all about service, and the customer. Overall, I am very satisfied with the company. I had a great experience with the staff when setting up my appointment and the salesmen when learning about the products. The installation crew was also outstanding, and was led by a professional foreman. I am very pleased with everything that happened, and I will definitely recommend Quality 1st to my friends and family.

Technician seems to enjoy his job and knows what he is doing. Your Service Tech was courteous, Very friendly & work conscientious. was a pleasure to have him recommended to anybody. 

The technician was very professional. The service was performed well and I am happy with my decision on going with Tom Roman's Company, Quality 1st Basement Systems. 

Service manager and service tech (Sha' Con Kasey) and (Randy Halal) was patient and assisted with repair immediately. Very professional mannerism.

Ryan was very professional and knowledgeable. He provided excellent service on the system installed in my home as well as provided options on how best to manage the issues I was dealing with. Would 100% recommend both Ryan and Quality 1st

My experience with Quality 1st Basement Systems was perfect! My inspector Ken Peare was great, very knowledgeable and a great communicator. I had a good experience with the office staff, they were nice and answered all of my questions. I chose to go with Quality 1st because they came highly recommended by one of my neighbors and Ken was a great guy. I invested in having a sump pump, french drain and battery back up installed. The installation crew lead by Victor Leon did an amazing job, everything was installed in just one day.