Testimonials for Quality 1st Basement Systems

I've always recommended Quality 1st Basements. For me, simply telling my friends, family members and neighbors that the installation of my Water Guard metal tracking (French Drain) system, Super Sump Pump and waterproof basement panels was hands down, the best investment I ever made in my home.Since 2008, I've been advertising you guys as the "go to" contractor for anything related to basement waterproofing.With every heavy rainstorm, when I hear my sump pump cycling, I smile knowing that my home is protected with your great products and services. If every contractor I hired was like Colin, I'd never have to worry about my home, period.   Never lose Colin...that guy is excellent, so professional and the best representation of your company, hands down.   For one simple reason, the guy cares about what he does and knows that stellar service sells itself.   I ask for Colin every year for my annual service.  In business, I I think it's important to tell companies when they do well.

Hi my name is Anthony Pellegrino and I live in Toms River New Jersey, for 20 years. Ten years ago my neighbor put an addition on his home and excavated the property. Ever since this was done and everytime it rain hard ,water came up through my ground in my basement. I lost the rug and I had to hire a company to come out clean up the mess and dry everything up. I thought it was just a fluke and I put down another rug, bad move because now every time it rains hard water was coming up through the ground into my basement. I lost another rug and after that I said no more rugs, I put up with this for a couple of years praying that it would never rain hard, and spent a lot of nights staying up all night pumping out water and cleaning up the basement, then a miracle happened I read about quality 1st basement, and I contacted a specialist his name was Maurice Robinson, Maurice came to my home and was a gentleman he explained every detail and was very polite. Told me what his crew would do and how they would clean up when they are done. I decided to hire them to waterproof my basement, and Maurice was right his crew was very professional and very polite, these guys worked hard and they work to the job was done, and they cleaned up everything not a piece of dirt was left when they were gone. That was a year ago, I can't tell you as a homeowner how happy I am to have hired quality 1st basement to waterproof my home, I haven't had a drop of water since the system was put in... I am happy to know Maurice Robinson and thank them for what they did they have save me endless nights of staying up all night pumping out water cleaning up dirt. I want to thank Maurice and his crew for doing a great job. And I mean that people please if you have any kind of water issues coming into your home contact quality 1st basement ask for Maurice Robinson he will hook you up and he will get your home back to being dry free. I want to say again thank you to Maurice Robinson and quality 1st basement I recommend them to anyone. 

I am very satisfied with the job. The installation team (headed by Jesus Alvarez-Sanchez) had good work ethics.  They were fast and clean!

My basement is now dry and they left the basement very clean. 

After having a problem for years, I decided to fix it. I chose Quality 1st Basement Systems over other companies because of their testimonials, their score on The Better Business Bureau, the quality of their products, and their quick service. The installation team was very good and the office staff was nice.

I made an immediate decision that my basement needed to be waterproofed after I moved into my new home. My salesman Collin Peare was very good and your waterproofing system seemed to be the best.

Thomas was a big help! Honest and patient with us with all the questions and helping us to find the best solution. Looking forward to getting the proposal.

The pricing and great reviews online made me hire Quality 1st. My salesman was very attentive and the installation crew was professional. So far I am very satisfied with the work.

  Barbara P. from Baltimore, MD recently hired the company to fix her homes leaky and damp basement. In this video she talks about the experience. Barbara was really impressed with the technologies we provided -- from the drainage to the sump pump systems, and she was particularly impressed with the SaniDry, which will from now on, keep the air dry, cleaner and her basement mold free. "They really know what they're doing and they are really bringing it to the 21st century!", says Barbara.

  Two days before the carpenter was scheduled to start finishing his basement into an entertainment room, Ben M. from Parkville, MD walked downstairs to find a trail of water running from the stairs to the wall on the basement floor. He started to remove insulation from the walls where the leaky started and found that one of them had a significant crack, and water was seeping through it. In panic, he immediately started to research for a company to help fix the problem and found our company. In this video the customer talks about the reasons why he chose us to waterproof the basement. "They were clean, they were professional and the products worked", says Ben.

At this Joppa home the new owners had water damage and mold throughout the basement. Our team went in to install our WaterGuard, SaniDry and SuperSump.

For 36 years, Tom B. and his family lived with a wet basement that would get 6 to 10 inches of water every time their power went off during a storm. He knew that they would have to fix the problem if they were to stay in the house. A trusted friend recommended your company to Tom. In this video he talks about the entire experience provided by the company, from the sales process, to installation and results. "They were absolutely fantastic! At the end of five days we were convinced we got the A Team.", says Tom.

Luke L.'s home in Marlton, NJ had a couple of problems he needed to fix sooner than later.  The basement was leaking and the water was causing other problems. There was also a foundation settlement issue that was causing cracks on the walls of the rooms above it.  Luke decided to call Quality 1st Basement Systems and was very pleased with the entire experience he had with the company, "I've been very satisfied with the job, both the repairing system that was put along the foundation and the drain that was put on inside, has resolved both problems." - says Luke "It's been two years since it was installed and the basement has been dry the entire time, and I haven't noticed any further cracking on the foundation either. So, I'm very satisfied with the work that was done."

Back in 2011, a heavy storm knocked out power for more than a day, and for that reason Divyang S.’s basement flooded. His neighbor, however, who had also lost power during the same storm, had a completely dry basement thanks to a battery-operated backup sump pump system. When Mr. S. learned about it, he decided to have the same system installed in his basement and called Tom Roman’s Quality 1st Basement Systems for an estimate. Mr. S. found the system design specialist very knowledgeable. He was shown many options to solve the problem and is pleased with the solution he chose. He hasn’t had a problem since. According to Mr. S. they are not your average contractor… “I feel very comfortable with them, because they are honest and they are professional.”Mr. S. would highly recommend Quality 1st Basement Systems to any homeowner looking to protect their basement from flooding or interested in the installation of a powerful sump pump system to keep their basements dry, even when the power goes out.

When Mrs. Adriene P. purchased her home, she knew it had a wet basement, with terrible, frequent flooding episodes. These flooding episodes eventually led to mold problems and health concerns for her and her family. She knew that extensive work needed to be done in that basement in order to keep it dry.  Fortunately, the company she chose to waterproof her basement was Tom Roman’s Quality 1st Basement Systems: the only company in NJ with exclusive access to over 24 patented products specifically designed to permanently solve leaky and flooding basement problems. Her basement has remained dry and mold-free ever since. She is happy to have worked with a company that really stands behind the quality of their work. They guarantee that the job is going to get done properly, and they actually follow up. “That is a rare thing today.” – she said.