Testimonials for Quality 1st Basement Systems

The pricing and great reviews online made me hire Quality 1st. My salesman was very attentive and the installation crew was professional. So far I am very satisfied with the work.

Luke L.'s home in Marlton, NJ had a couple of problems he needed to fix sooner than later.  The basement was leaking and the water was causing other problems. There was also a foundation settlement issue that was causing cracks on the walls of the rooms above it.  Luke decided to call Quality 1st Basement Systems and was very pleased with the entire experience he had with the company, "I've been very satisfied with the job, both the repairing system that was put along the foundation and the drain that was put on inside, has resolved both problems." - says Luke "It's been two years since it was installed and the basement has been dry the entire time, and I haven't noticed any further cracking on the foundation either. So, I'm very satisfied with the work that was done."

Back in 2011, a heavy storm knocked out power for more than a day, and for that reason Divyang S.’s basement flooded. His neighbor, however, who had also lost power during the same storm, had a completely dry basement thanks to a battery-operated backup sump pump system. When Mr. S. learned about it, he decided to have the same system installed in his basement and called Tom Roman’s Quality 1st Basement Systems for an estimate. Mr. S. found the system design specialist very knowledgeable. He was shown many options to solve the problem and is pleased with the solution he chose. He hasn’t had a problem since. According to Mr. S. they are not your average contractor… “I feel very comfortable with them, because they are honest and they are professional.”Mr. S. would highly recommend Quality 1st Basement Systems to any homeowner looking to protect their basement from flooding or interested in the installation of a powerful sump pump system to keep their basements dry, even when the power goes out.

When Mrs. Adriene P. purchased her home, she knew it had a wet basement, with terrible, frequent flooding episodes. These flooding episodes eventually led to mold problems and health concerns for her and her family. She knew that extensive work needed to be done in that basement in order to keep it dry.  Fortunately, the company she chose to waterproof her basement was Tom Roman’s Quality 1st Basement Systems: the only company in NJ with exclusive access to over 24 patented products specifically designed to permanently solve leaky and flooding basement problems. Her basement has remained dry and mold-free ever since. She is happy to have worked with a company that really stands behind the quality of their work. They guarantee that the job is going to get done properly, and they actually follow up. “That is a rare thing today.” – she said.

For the last 6 years I'm very confident, very happy, with the service. Every year I get the service maintained so everything's working properly. The first time we lost power the battery backup worked at least 12 hours before the power came back on.

I haven't had a water problem since we installed the system. I have recommended it to all my friends and if I were to do this again I would absolutely have the same system installed.

John lives in Franklin Lakes, New Jersey. He was getting water in his basement and we were able to solve the problem for him. After installing WaterGuard, 1 SaniDry, and a TripleSafe Sump Pump, he is very happy with his new DRY basement!

After getting quotes from several companies, he found that Quality 1st was the most qualified company, because the technician was able to answer all his questions in a way that made perfect sense to him. They had the best solutions, their services and products were reasonably priced and the nationally-backed transferable lifetime warranty gave him extra assurance. Since having a full-perimeter drainage system and a powerful sump pump installed a year ago, the basement has remained dry through all sorts of wet weather, including some major storms. Charles is very happy with the results, and would highly recommend Quality 1st Basement Systems to anyone in NJ struggling with wet, leaky or flooding basements.

"My basement used to flood two to three times every year!" - says Michael C. from Eatontown, NJ. He often found himself scooping water off the basement floor and into the sump pit. After a couple of years dealing with this problem, Michael felt it was time to deal with it. That is when he decided to call Quality 1st Basement Systems for help. In this video h speaks about his experience as a customer, and his satisfaction with the service, products and results."It looks great down there! You go downstairs and not only is it bright but it is clean and the walls look great! There has been no flooding in my basement No regrets in having them do my work and I would highly recommend them to anybody who is looking for waterproofing in their basement.." - says Michael.

Joe J. first heard about Quality 1st Basement Systems, searching the internet. But before he called  for help, he researched the company thoroughly over the web,  to make sure they were the right contractors for the job. Quality 1st waterproofed their basement walls, installed a full WaterGuard interior drainage system, and the exclusive TripleSafe Sump Pump System, with not one but two backup pumps, including a battery-operated unit to keep the basement dry in case of power outages.   Joe J. was truly impressed with the work performed, and the level of professionalism  and expertise demonstrated by the whole crew. He is also really satisfied with the results, because his basement has been dry ever since. Even more so when his waterproofing system and the TripleSafe were put to the ultimate test: hurricane Irene. While all his neighbors' basements were flooded, the TripleSafe kept his basement completely dry!

"Very happy! Everything is perfectly dry and the humidity is down. Wish I had done it sooner."

What the team did is effective.  It's the most important part.

I am very pleased with the job.

Thank you very much! It's beautiful!

I was thoroughly pleased with the service and professionalism of the entire staff. My Forman Ian was very friendly and informative on what the job entailed. He and his staff did a superb job in a timely manner and clean up everything. Big thanks to them for taking away the old and broken down sump system. Thank you Ian for making a nightmare a dream come true. Now I can rest easy knowing the basement now is in control.