Testimonials for Quality 1st Basement Systems

We were more than satisfied with the job and the service. They helped fix my issue promptly. I would highly recommend Quality First!

In one word, reliable!  I saw an advertisement for Quality 1st Basements in my church bulletin. Since I'm in Yonkers and they're all the way over in New Jersey, I figured they must be the experts for the whole area and I gave them a call. Honestly, I was desperate for a way to keep water out of my basement garage. I'd had multiple other companies talk to me about easy solutions, cheap solutions, quick solutions, concrete solutions, outdoor French drain solutions, and so on, but this was the only company that talked about their indoor drainage system with three sump-pumps, including one with a battery backup, to pump the water out of the house. I was impressed by the gentleman's knowledge and explanation. He even gave me a whole book to read on the subject. He was incredible and I was convinced to hire them without shopping around for a better price. It seemed reasonable. I might even have paid more. He knew what he was talking about. He knew what I needed. His company specialized in my problem. Up to this point, I had become best friends with my shop vac because I could count on water in my garage every time it rained. I'm talking about three to four inches of water immediately accumulating. Despite trying all kinds of interim solutions, the problem persisted. It got to the point that I was afraid to leave my house. I couldn't go on vacation. if I had to be away, I would have someone stop by to take a look and tell them where my shop vac was stored. It was the gentleman from Quality 1st Basements who explained to me it didn't matter what I did, the water table was the source of the problem and that would not change. Water would get in and his solution would get the water out. They sent over a fleet of men, about six guys. These guys worked like devils for about three or four hours digging a trench all along the perimeter of the garage and topping it with grates. The grates are level with the floor so I can still drive my car in. They installed three sump pumps to push the water up the wall, outside to the yard, and into the front lawn. When they were done, I was able to run water from a hose into the garage and watch the system work. It's extremely quiet, so I can't hear it, but as long as the green light is blinking and there isn't any water in my garage, I know for a fact it is working. I even find the cover of the pipe outside pushed off from time to time which shows me the force of the water gushing out of the garage. I am beyond thrilled to finally have this problem resolved. It's been about two years since it was originally installed but I knew after the first rainstorm that it was a perfect solution. Thanks to Quality 1st Basements I finally have peace of mind in my own home. Now I can reclaim that space as usable, not worried that at any moment it will be flooded. My shop vac is still my best friend because it got me through all those years but now I only use it for dry vacuuming.

Extremely professional from the sales team to the installation team. Neat and clean. I would recommend using them.

The guys did a great job, fast, efficient, and clean.  Finished in less time than we were told and were very courteous and friendly.  Outstanding.  And best of all, it rained a lot the next night and things stayed dry in the basement. Good work folks!

The guys did a great job, fast, efficient, and clean.  Finished in less time than we were told and were very courteous and friendly.  Outstanding.  And best of all, it rained a lot the next night and things stayed dry in the basement. Good work folks!

Randy came out after we saw a leak from waterproofing installed by the same company two ok the earlier. There were a few issues that weren’t handled the first time, but to be honest, we had a downpour when they were installing the waterproofing. Randy extended the pipe for one of the existing sump pumps and gave it a new battery while concreting aground areas that weren’t reinforced. He was super helpful and I hope if there’s ever a problem down the line, Randy comes back out.

Dug a trench around perimeter of entire basement. Removed all debris. Installed a drain around entire perimeter of basement and sealed it with cement. Patched any/all cracks. Installed and sealed sump-pump, dehumidifier, outdoor drainage system. Installed a water-proof wall barrier and raised waterproof flooring. They cleaned up everything, showed up on time and finished the job on time! I love them! It was a worry free experience for me. The noise from the jack-hammer was very minimal, they cleaned up everything and took all the garbage with them. I had a wonderful experience. Very professional. I highly recommend them.

Waterproofing system is excellent. Materials and equipment that were used are good. Installation crew was alright as well. They answered all my questions and cleaned up before they left.

I decided to contact Quality 1st Basement Systems because I had been getting water in my basement after heavy rain. I did not have any sump pumps installed or any waterproofing, and my basement foundation was also getting vertical cracks. These problems were building up, and I decided that I needed to do something. I heard about Quality 1st through email, and I decided to give them a call. When I first called, the women was able to easily set up a free appointment, tell me the name of the person who would be coming to provide me with an estimate, as well as provide recommendations from people who got similar work done to their homes. The sales representative was thoroughly professional, assessed the situation correctly, and successfully set a date for the repair to occur. There was also a reminder call the day before the work was to be done. The repair crew arrived on time, and finished up promptly. The foreman of the crew explained what had to be done, and left the job in a workman-like manner. The work site was also cleaned up well by the workmen. The products that they installed work, what more can one ask for? I am very satisfied, and I will hire them again if I decided to get any more work done.

This system kept my house dry as heck during the rain storm. Thanks Dan McNally, JeffNero, Tom Carrano and Quality 1st Basements! Basement use to flood weekly. 

Very happy with them! Great hard-working employees!    Quality 1st Basements recently did some maintenance-type work in my basement. They came out and cleaned out the sump pump tank, and they did a great job. Their employees were very friendly and knowledgeable. The man who did the work was great about explaining everything to us, and keeping us informed about what he was doing. He was very hard-working and nice. I am a very satisfied customer, and I have them scheduled to do some more work in the near future!

Quality 1st Basement Systems were very professional from the first meeting with the sales representative (Steve) to the Foreman (Mario) and the team that completed the installation. I come from the construction industry and today's service providers don't function like Quality 1st. They provided great information upfront so I knew what I was buying including the process, had someone in contact with me for scheduling and when they said they were going to be there, they showed up and executed within a single day while keeping what could have been a very messy process to a very clean worksite from start to finish.

Ricardo and his team were very respectful, professional and always informed me of their progress. They worked hard and consistently during a heatwave. I would recommend Ricardo's team for any job!!!!!! Thank you, guys!!!!!!

Jonathan and his crew were on time, did the job, and cleaned up their mess. I had my basement walls reinforced, vents covered and a whole basement dehumidifier installed. Thank you!