Testimonials for Quality 1st Basement Systems

From scheduling our free estimate to the repair being completed the whole process was beyond A+ service and professionalism! They mailed out information pamphlets and booklets before our estimated date which gave us a lot of information. Joe Mancini was the professional who gave us our free estimate and sat us down and explained every step of the process in full. Before we knew it we were scheduled and the repairs were completed. The team that did the repairs was beyond prompt, professional, and very knowledgeable! We know who to hire for any future repairs ever needed and will only recommend them to friends and family!

I used Quality 1st and it has been two years and I do not regret the decision to use this company. Service technicians are knowledgeable and professional, leaving the work area clean after initial installation and maintenance checks. I recommend.

I have several of their SuperSump's. Michael was on time, informative, and very good to work with while he performed maintenance on them.

Yet another great service from Kyle at 1st basement. Great staff, reputable company and excellent service. I have recommended them in the past, and I will keep on doing so.

Always friendly, on time, and reliable.  The product is great too.

Your service is highly recommended. As soon as we can afford it, we will contact your company. 

Shoutout to Dylan and his team for their great work in installing my French drain I have a condo in NYC and NYC law prevents workers from doing construction work after 6 pm. My job was much harder due to the concrete flooring, so it took much longer to complete the job than was expected. As 6 pm passed, Dylan was required by the building manager to cease work before the job was completed. Dylan was concerned about finishing the job, so he contacted me early the next morning to set up an appointment for later in the day to complete the installation. His team worked as fast as they could to complete their assigned work for the day. They arrived at my condo around 2. Dylan and his team completed the work by 5:30 so as not to have the situation that occurred the day before repeat itself. Thanks again to Dylan and his team for making sure the job was completed to my satisfaction.

I just replaced my old sump pump with a new pump. My tech, Ryan Santaliz was fantastic! Even when I said I wanted to replace the whole pump system, he discussed the less costly options to be sure full replacement was what I preferred. He was professional, friendly, knowledgeable, and installed my new pump quickly!

100% Satisfied!  I have a finished basement, but there was a problem with moisture. I hired Quality 1st Basements to install a basement system. They installed a sump pump, and a Sanidry dehumidifier. It worked to completely dried the basement. This is the best thing I've ever done for my home. I now have a finished basement that I can use without worrying about flooding or mold. The technician, Thomas, were very efficient and very polite. They liked their jobs. They were pleasant. If you choose Quality 1st Basements, you will not regret it.

We have previously had Quality 1st install a sump pump system and install drains around the basement. They did an excellent job, were neat, cleaned up, and have provided excellent service to the system. We're going to have another wall of the basement added to the drainage system, and I am extremely impressed with the price, the short wait to have the work done, and the professionalism of the service tech, Justin Williams. All in all, I'm extremely happy with the interactions and the work that I've had done with this company and highly recommend them.

If I could give this company more stars, I would! A shout out to Joe Mancini for his knowledge and help setting up our job! My husband and I were completely blown away by the job that Heriberto and his crew did! Not only were they professional, polite, and knowledgeable, but they were also respectful to the property and when they were done it was spotless! Such hard workers! If you need basement work done, don't even hesitate to give Quality 1st Basement a call! (French drain, sump pump, and wall barrier)

Had a consultation with Lazlo. He arrived on time and was very professional and detailed in explaining the work that needed to be done.

I already had a sump pump from Quality 1st, so I hired them again because of my prior great experience. The team was clean and helpful and the office staff was friendly.

The crew from Quality 1st did a great job. We were very happy with the work done on our basement we needed to give them a huge shout-out. Erick morales, Luis aviles, Josue segarra did a great job!! Great workmanship, they were polite and also cleaned up after themselves. Nothing more you can ask. Thank you!!

I am very satisfied with all that Quality 1st has done for me. I got my entire basement finished and waterproofed. My inspector was very helpful and explained all of my possible solutions and products in depth. I was referred to Quality 1st from a molding company and could not have made a better decision. I chose Quality 1st because of their professionalism and reasonable price. Jesus and his crew were excellent during the installation process.