Testimonials for Quality 1st Basement Systems

The guys did a super great job, so beautiful.  I love it!   I really appreciate how clean and neat they left everything each day.     And YOU are right on the ball,  Gretchen

Your company resolved our wet basement issues! Workers arrived on time, cleaned the area at the end of each work day. They were polite and completed the job in the time frame as planned. The owner followed up daily. I would definitely recommend this company.

I've been really pleased with the basement waterproofing job done by your company. The Production Manager does a great job of proactively communicating, and the crew does a good job of communicating as well their time of arrival. I usually like to be present when work is going on, but wasn't able to in this case. However, I was happy to see each time I went down, progress, and that it was being done well. Would gladly recommend them to others.

Salesman/Inspector was on time for his appointment and understood our concerns and asked pertinent questions and made helpful suggestions. He also followed up through the process to make sure we were happy. The foreman was outstanding.He showed up on time every morning and communicated with us on what we could expect that day. The whole crew was extremely respectful and at the end of the day he would stop by before he left to tell us what he accomplished that day. The other thing was how well they cleaned up after themselves every day. Recently, we had a plumber work in our basement and when he left and we were cleaning up after him I remember remarking I miss the way basement systems cleaned up. The best thing I can say about the work Basement Systems did is that my wife is happy! I know she is a picky customer and yet she is pleased.

My first contact was with a salesperson. He had worked previously in the construction industry and from that work, had a lot of experience to draw on when evaluating my basement issues and recommending the proper solution. Throughout the entire process, he was available to answer my questions and address all of my concerns. The work was started on the day it was scheduled and the crew arrived every day, on time. They worked continuously throughout the day, only taking a short break for lunch. Each of the three-man crew was very polite and very competent. The foreman was very knowledgeable, addressing questions and concerns in a very professional and polite manner. I did have an issue with where I had originally chosen to place the sump pump. I worked with them and the project foreman to get the pump relocation without any problems or concerns. I would highly recommend this company for any basement related work. I had checked three other companies and this company was far ahead of the rest. In my case, one the most attractive features was the wall restoration option this company offered. Other companies put in a drainage system and you were on your own getting the walls restored. This company offers a very good wall restoration option that is ready to paint. And before the wall goes up, an insulated moisture block material is put in place. With regards to the drainage system this company uses, its quality is far superior to other companies solutions. All of the other companies I checked with, just installed a generic round black drain pipe with holes on the top. This company's system collects and drains water in a much more efficient method. All in all, with regards to materials and workmanship, I would give this company an A+ rating. I will warn anyone having this work done to expect a fair amount of construction dust being generated during the process, so cover everything as best as possible.

I just wanted to convey how pleased I am with the 3 day project to waterproof my basement. The crew did a great job- very professional with attention to detail, care in keeping the dust and dirt out of my living area and in keeping me in the loop and answering my questions. I was also pleased that your company was able to provide an electrician on short notice to install the 30amp circuit( much better that extension cords). Basement looks Terrific! Katherine Dougan

My house is located in a wet area and I always have water coming into my crawlspace, even if it hasn't rained in several weeks. The moisture issues are compounded by the presence of iron ocher, which would cause the trench drain and sump pit in my crawlspace to clog and overflow unless I crawled back into it and treated it with bleach/chlorine every week. Basement Systems suggested a plan to install a new drainage system and relocate my sump to an area that would be much easier to access and maintain. They upgraded the existing sump pump to a triple safe system with three pumps (including a battery backup!) so I have multiple redundancies in place to prevent flooding. They also wrapped my crawlspace with a heavy duty vapor barrier to keep all of that moisture from permeating up through my house. I couldn't have been happier with the crew, and my wife had no qualms about having them in our house while I was away at work. They called me several times to communicate their schedule, and took care to protect the flooring on the main level of my house. He was more than willing to work with me to route the sump discharge pipes in the area I wanted them. He and his crew worked very hard and put in extra hours to have the job completed on schedule in two days even though they ran into several unexpected issues. I couldn't be happier with the quality of work, the professionalism of the crew, and the integrity of the company, and wouldn't hesitate to recommend Basement Systems to anyone.

Really impressed! I can see and smell the difference already. No water at all, and the smell is fast improving. Everyone was professional which is super important to me. The crew was quick and clean. Did a nice job cleaning up considering the kind of work involved. I can now finish my awesome basement/family room with peace of mind! Anyone thinking of investing money into a basement finish or remodel do yourself a favor and protect your investment with a proven system, like the one these guys offer.

The team did a wonderful job. They worked hard all day and were very respectful of their workspace taking great care to clean up and prevent any unnecessary mess. The work they did was impressive and I am happy with the results

He was a very nice man and was on time he did not see that we had any water problem and our original problem of having the opening closed up is not what you guys do, he was honest and I would certainly pass this company on to anyone who needs a basement checked out. Thank you  

My husband Greg and I are 100% pleased with the product and service. Your company did a great job! Flexi Span wall crack repair looks clean and neat, and even has a warranty. When we call with questions they are very courteous and informative and helpful. We highly recommend them.

The crew were professional,courteous they showed the progress as they were completeing the work .All in all I would hire that crew again. They cleaned up ever day they worked. The salesman was willing to give me a day to make my decision, the office personal was also friendly and courteous and the prompt service with your company was appreciated. I would recommend your company to anyone.

Very professional and quick!

Your guys did an amazing job. Thank you...I give you 5 stars

They were superb, smart, knowledgeable and personable