Testimonials for Quality 1st Basement Systems

Joe was very straightforward and concise when providing estimates. Did not try to oversell. Communication in scheduling install was excellent even as I had to reschedule. Installers were on time, professional, fast, and did a thorough clean-up. So happy with the result! Now I am not scared to enter my crawl space!

I first approached Quality 1st Basement Systems because the house that I was interested in buying had a lot of water damage to the crawl space. After getting Quality 1st's number from my home inspector, I decided to give them a call. I was very happy with how easy it was to get in touch with the office, and set up an appointment. When the salesman came out, he was very professional, and knew how to solve my problem. The installation crew was also very good, and fixed my crawl space. Overall I am very satisfied with Quality 1st, and I am happy with my new waterproofed crawl space.

Excellent experience all around. Great service. Never had any issues with my basement being waterproofed or my sum pump. I would 100% recommend Quality 1st to everyone. Randy Halal provided excellent service for my yearly service on my sump pump and explained all aspects of the service and repairs that were needed. Thanks, Quality 1st for everything.

Quality 1st did a really good job at fixing all of my crawlspace issues. Before Quality 1st the crawlspace had a musty smell and was very damp. I chose to go with Quality 1st because of the price and products. My sales rep did a good job explaining all of the products and what can help me. The installation team was very fast and did a good clean up.

My call to Quality 1st Basement Systems was handled courteously. My inspector was on time and listened to all my questions, he was very professional! I found the price fair.

This was our second time using the company and we are just as happy this time as we were before.  We did not see the installation but the we also did not see a mess left behind.

So far I am very satisfied. I thought about doing this work for several years but when with quality 1st because you offered a more comprehensive solution than just insulating like everyone else and was able to install a new sump pump and address crawl space dampness. Thank you!

I am very satisfied with the work completed by Quality 1st. I was very impressed with my inspector Don A. I had been thinking about moving forward with work for years before I finally decided to call Quality 1st. The office staff and installation team led by Wilver did an excellent job.

My husband and I used Quality 1st Basement Systems at a prior home and were satisfied with the job done. We hired Quality 1st Basement Systems because of their no pressure sales team that didn't try to sell us extras we didn't want. The sales team answered all of our questions and was very polite and efficient.

Very helpful, very courteous, very professional!

Dan did a great presentation and spent a lot of time with us, making sure to answer all of my questions. The installation crew worked hard and did a great job. Overall, the job came out well.

Randy completed a thorough annual service on my home’s crawl space. He explained everything to me about the service that was performed and the pictures that were taken. Randy was courteous, professional, and practiced COVID safe procedures at all times. Randy is a quality asset to Quality 1st!

 Despite my concern with the time the crew would arrive  I must say once they came.  Wilver & his crew were wonderful to work with , they did a beautiful job working in a very small crawl space ,in which conditions were not the best ,cleanup was perfect & now I have a state of the art  crawl space that I wish others could see!!!! Kudos to the company for sending such well trained  technicians & please congratulate the crew on a job well done.  Thank you,  Pat K

I was very satisfied with the job. The crew was hardworking and left everything clean. Our problem was completely fixed and now we can use our basement for more things with all the extra space.

Quality 1st Basement Systems is a great company that lives up to its reputation. Would recommend anyone who needs waterproofing services to contact Quality 1st as soon as possible!