Testimonials for Quality 1st Basement Systems

We used Quality First to install a drainage system in our basement. Justin came out for the annual preventive system check and was thorough, clear, professional, on time, and pleased. Will request him yearly.

The salesman was very persuasive and honest. The installation crew were very diligent, neat, and courteous.

Justin was very professional. Called ahead of his arrival & explained the service that was performed & answered all my questions.

I needed a sump pump, and Quality 1st's web site and literature had the best explanations and detail of what I needed. The sales rep was excellent and helped me make my choice.

I already had an UltraSump sump pump from Quality 1st, and they did good work installing it. I went back to them for another job and I am very satisfied with my choice, the team did a very good job.

The only place I trust for waterproofing! Mike, Mario, and the team did a tremendous job solving the water issues in our basement. Would recommend them to anyone.

First came the phone call to 1st. The woman made an appointment and told me the name of the person who would be coming to provide me with an estimate and a recommendation. Then, a reminder phone call the day before.The representative was thoroughly professional, assessed the situation correctly and set a date for the repair to occur.The repair crew arrived on-time and finished up promptly. The foreman of the crew explained what has been done, and left the job in a workman-like manner - the worksite was cleaned up well.The fix worked. What more could one ask for?

We thought about fixing the concrete area around the pool for five years before finally moving forward with the work. We did research and received quotes from many companies before choosing Quality 1st Basement Systems to help us get a permanent solution to our tripping hazard. We thought that the System Design Specialist, Maurice, was very nice, likable, and trustworthy. Maurice gave good presentation and so after we were given our free estimate, we knew we would be in good hands. 

Quality 1st Basement Systems did a good job waterproofing my basement. My salesman Don was very knowledgeable. The office staff was friendly and the installation team did a good job. I invested in the battery back up system and chose Quality 1st because the staff was knowledgable and the price fit within my budget.

I am very satisfied with my waterproofed basement! Quality 1st did a very good job with everything. My inspector was very helpful with the whole process from beginning to end. I was first referred to them by my neighbor and was highly impressed with the installation crew, they were excellent. I am very happy with my Triple safe sump pump.

I wanted to let you know how satisfied I am with your company. Every aspect far exceeded my expectations. The two gentlemen that did the work were very professional, knowledgeable, polite, neat and expedient. I was impressed by the result and the short amount of time it took them to complete the work. I will recommend Quality 1st Basement Systems to everyone I know. Thanks, Mike

I would appreciate if you can send the same guy next year. Good Job ! 

Our home has been using Quality 1st basement since 2007 or say since it was built. When there is emergency you know you can count on them .I had my basement flooded and it was 1 inch water - Our technician Randy was at the door before it was 2 inches. Our family highly recommend Randy from Quality 1st basement for the basement related services. He thinks ahead and gives suggestions which are in the best interest of homeowners safety and healthy living.Most important they are reliable, trustworthy, prompt and just a phone call away when there is any emergency. Best wishesMr & Mrs Patel

Am very impressd with work. Luis aguirre and team did a very fast efficient clean job. Took time to explain and detail everything his team was doing very pleased thank you.

Jack from Quality 1st came by and immediately identify the source of the water issue was NOT from the foundation but most likely due to a leak in the outdoor bib. Opened the wall and there it was, water leaking from the shark bite connector.A few days ago, another contractor came and looked at the same problem and immediately quoted $3500 to install a drainpipe with no mentioning of the potential leaking issue. I think it's fair to say which business is more honest.Can't comment on how good a job Quality 1st basement is doing, but at least I know they're not going to charge me something I don't need.