Testimonials for Quality 1st Basement Systems

[Dori] was very thorough and knowledgeable about the process.  The installation team was very conscientious and experienced with the PolyLEVEL product application. The technique was minimally visible (small injection drill hole) and the PolyLEVEL material is very durable under the slab. I am very satisified with the job!

So much thanks to go around, from start to finish everyone was terrific Can't thank Dan enough for everything he did to get the job done on time and before the baby got home.Eric,Mitch, Santiago were all fantastic, while working on basement they all were professional and took pride in the job at hand.Thank you to everyone else behind the doors that help complete the job.Thank you thank you.

Greg Louis arrived in time to estimate. He was very nice, professional, and honest. He gave me a full explanation and made me understand clearly what I should do with my basement. Thanks!

I chose Quality 1st because I liked the overall design of the system installed in my home. Quality 1st has three of the most hard working guys I have ever met.

Randy was very low key and thorough and the installation team was hardworking, worked quickly and efficiently, and cleaned up afterwards. It has been several years since your company installed my French drains.  I've always had excellent service from your company.  Your prices are reasonable and everyone on your staff has been personable and honest. I am very satisfied with the job done!

I chose Quality 1st because of their pricing, which was very reasonable. I was satisfied with the installation crew because they were very respectful.

Technician Justin serviced my equipment today, he arrived early and was very courteous and professional. He even took the time to explain to me how my basement dehumidifier works and how to maintain the equipment between annual service calls since I wasn’t home when the equipment was installed. I would definitely recommend Quality 1st and their team! Thank you, Justin!

The guys were on time and performed the job as I wanted. They were professional and thorough and cleaned up the area when they were done. I had a trench dug about 30 feet to continue the downspout underground to the back of the yard. I highly recommend this company.

My architect recommended a PA dealer of basement systems. He recommended the same products and had same measurements, but wanted $3,000 more!!  We did get a bit of water after during first bad storm, but Quality 1st had a guy at my house that saturday morning and he fix it.

Vinny was very knowledgeable and helpful. He explained the service and worked efficiently.

Quality 1st Basement Systems is a great company that lives up to its reputation. Would recommend anyone who needs waterproofing services to contact Quality 1st as soon as possible!

I wanted to commend the team that just completed the job at my house this week as they were outstanding. I was very satisfied with not only the quality of work but the level of professionalism . The supervisor, Victor was very through in explaining everything and he had the team very structured and organized . Please make sure to recognize the efforts of this team as they made me a very happy client.  

Will Harris from Quality first was excellent in talking me through my crawl space issue as well as designing and identifying other needs and issues to consider for the future. He listened to my needs, wants, and budget and designed the perfect solution. I felt guided and informed through the whole process. I highly recommend Quality 1st and ask for Will Harris, the most responsive and attentive person I have worked with.

After struggling with water problems in my basement, I knew that I needed to have a sump pump with a battery backup installed. I had heard about Quality 1st Basement Systems because my daughter had used them in the past, and she was very satisfied with the work that was done. After going through the process myself, i was very impressed with every step of the process. The staff was very good in setting up my appointment, and the salesman was excellent in his presentation. Jesus and his installation crew were very polite and efficient, and they did a wonderful job. They informed me of every key step of the way, and I was very pleased with the work and level of the cleanup. The whole process exceeded my expectations. I am very happy my daughter recommended Quality 1st Basement Systems to me, and I will definitely do the same for anyone who is thinking about getting work done in the future.

Just wanted to comment on how great the experience was with both Matt and Ruberto, the installer. The proposal process was seamless and really consultative which I liked. The installation was completed quicker and more efficiently than I had anticipated and the team made sure we were absolutely satisfied before leaving. I work from home and my office is close to where the work was being done. I was able to work without interruption which was also great. I would highly recommend it.