Testimonials for Quality 1st Basement Systems

I was recommended to Quality 1st by a friend and I am overall satisfied with the work completed. They did a good job with waterproofing my basement. I had been wanting to move forward with work for about a year. I'm happy that I finally have a dry basement!

Quality 1st Basement Systems was recommended to us by a friend. The main reason why we hired this company was because of the recommendation we received. I was satisfied with the clean up and the crew was very professional. The salesman also had an excellent presentation and the office staff was great. We were pleased with the job as a whole.

Quality 1st does amazing work! We are very satisfied with the work completed. Our inspector Rick was great he answered all of our questions and did not leave until we understood everything! We decided to waterproof the basement because we had just moved in and thought it was the best thing to do. When setting my appointment the office staff answered all of my questions and always gave call backs when needed. The installation crew was super professional and they cleaned up everything before leaving. Before deciding to go with Quality 1st we got quotes from 3 other companies but then quickly realized that they had the best system.

Michael and the team at quality basement was extremely professional and thorough in the details they provided to help me understand the issue and how it was being resolved. There were no point during the process that I felt pressured To make a decision to start the work or sign any contracts. I was given the time and space to make my own decision after being provided with all the information needed. The crew that did the work was extremely professional and kept everything very clean without making a huge mess even though it was a big project. Would definitely recommend since their work does come with a lifetime guarantee as well! A+ for Quality 1st basement!

This is a review for Quality 1st Basements in New Jersey. They waterproofed my basement in North Jersey last year. Dane recommended the Triple Safe sump pump which operated when my power went out this weekend and kept my basement dry! The foreman Wilver and his team did a great job with the installation, 5-star experience!

The service tech was very thorough and informative. 

Very accommodating to finding a date to do the job. The guys that came and did the work did a great job and finished it quickly. Would highly recommend them!

From scheduling our free estimate to the repair being completed the whole process was beyond A+ service and professionalism! They mailed out information pamphlets and booklets before our estimated date which gave us a lot of information. Joe Mancini was the professional who gave us our free estimate and sat us down and explained every step of the process in full. Before we knew it we were scheduled and the repairs were completed. The team that did the repairs was beyond prompt, professional, and very knowledgeable! We know who to hire for any future repairs ever needed and will only recommend them to friends and family!

I used Quality 1st and it has been two years and I do not regret the decision to use this company. Service technicians are knowledgeable and professional, leaving the work area clean after initial installation and maintenance checks. I recommend.

I have several of their SuperSump's. Michael was on time, informative, and very good to work with while he performed maintenance on them.

Yet another great service from Kyle at 1st basement. Great staff, reputable company and excellent service. I have recommended them in the past, and I will keep on doing so.

Always friendly, on time, and reliable.  The product is great too.

Your service is highly recommended. As soon as we can afford it, we will contact your company. 

Shoutout to Dylan and his team for their great work in installing my French drain I have a condo in NYC and NYC law prevents workers from doing construction work after 6 pm. My job was much harder due to the concrete flooring, so it took much longer to complete the job than was expected. As 6 pm passed, Dylan was required by the building manager to cease work before the job was completed. Dylan was concerned about finishing the job, so he contacted me early the next morning to set up an appointment for later in the day to complete the installation. His team worked as fast as they could to complete their assigned work for the day. They arrived at my condo around 2. Dylan and his team completed the work by 5:30 so as not to have the situation that occurred the day before repeat itself. Thanks again to Dylan and his team for making sure the job was completed to my satisfaction.

I just replaced my old sump pump with a new pump. My tech, Ryan Santaliz was fantastic! Even when I said I wanted to replace the whole pump system, he discussed the less costly options to be sure full replacement was what I preferred. He was professional, friendly, knowledgeable, and installed my new pump quickly!