Testimonials for Quality 1st Basement Systems

Thank you for all your effort and kind consideration for setting not one, not two but three appointments so I could finally have the ability to have a very professional Consultation and thoughtful and quick written quote.    It was a pleasure to meet and work with you this early evening and I am very glad you kindly took my project seriously and worked so hard to get my site appointment so thoughtfully booked. Home selling and buying is very stressful and your Professional System Design Specialist expertise went a long way to ensure I may potentially have a situation fixed. You made my moving life and Real Estate needs better and I am for ever grateful. Thank you for being such an excellent Ambassador of definitely all things basementy. 

The service technician, Michael, did a quality job in identifying the issue with my SaniDry dehumidifier; then returned a couple of weeks later to hook up a new unit. Michael was on time, polite, and got the job done effectively and efficiently. I will continue to use Quality 1st Basements to service my dehumidifier and will recommend this business to others.

Ryan did a great job cleaning our sump pump and dehumidifier. He recommended a new pump and showed me the problems but did not pressure me to replace it. We did end up having him replace it.

Ryan did a great job cleaning our sump pump and dehumidifier. He recommended a new pump and showed me the problems but did not pressure me to replace it. We did end up having him replace it.

I chose Quality 1st because the salesman was trustworthy, the computer provided a great demonstration, and all my emails and phone calls were returned promptly. The salesman explained the system and the products very well.

Great job on the Smart Vents at my shore property in Atlantic City!

We're very satisfied with the job Quality 1st Basement Systems did at my home. We first heard about Quality 1st in an advertisement and liked the reviews that they had on Angies List. We loved our salesman, we had a water problem in the basement and he offered a solution! We had to change the date last minute and the office staff was very understanding. The installation went smoothly Jesus did a great job!  

I saw your ad in a church bulletin and spoke with a client of yours.  The presentation (by Michael Cucci) was very informative! The installation crew was courteous and the clean-up was good.

Justin called me to let me know he was on his way to my home about 15 minutes prior to our service window. He arrived early was very respectful when entering our home and completed a very thorough service of our sump pump. When I attempted to hand in my credit card he requested a contactless payment which had me read my card to him. Every interaction was reliable and incredibly professional. Thank you, Justin.

We had Quality First basements encapsulate our crawlspace and install a dehumidifier. We've had the system for a few years now and we're very pleased. The install went very well, the technicians were very pleasant, professional, and on time. Each year they come out to check on things to ensure the system is performing as intended.Just this past week John, the service technician, came out to perform the annual check.He called when he was approximately 30 minutes away, arrived on time, wore protective footwear so as not to mark up the carpet. He was very pleasant to deal with and provided a very professional appearance.He spent about 30-40 minutes checking things out; cleaned out the sump area for the dehumidifier, changed a filter, and did an overall check of the system.I would recommend this company to anyone who is considering their services.

Quality 1st Basement Systems did a fabulous job in my crawl space. My HVAC guys are thoroughly impressed with how nice and dry it is and has no mildew smell. Crawl space is fully encapsulated, with 2 sump pumps and a heavy duty dehumidifier. Juan and his crew of four were great, everything was cleaned up and removed from my property.. highly recommended Sales guy Joe, Juan and his team! 

The waterproof lining and dehumidification system in my crawlspace works well and is clean and safe. Randy and his trainee Mike recently did my annual maintenance. They stayed in clear communication about the schedule, and they arrived on time.  They worked quickly and professionally on the maintenance tasks, including fixing a leak in a pvc elbow. Randy noticed a slow leak on my water pump, even though this is not part of the dehumidification system.  I was able to have it repaired by someone else before it became a much bigger problem.  Thank you to this wonderful team!

I thought about fixing my wet basement for the last 3 months and was very satisfied with the installation. The installers were great; they were on time, clean, and neat. The salesman was professional knowledgable, and friendly.

Clear presentation by Ken Peare of recommendations for our basement. He made some good suggestions that other companies didn't mention. Although we decided on less work than he proposed, he respected our needs and wasn't pushy about doing everything.

Great job every time! I know that I will always have great service when these technicians come to my house. He was extremely efficient me. He was thorough with his explanations and I thoroughly recommended this Company because of the overall get experience I have with them each time.