Testimonials for Quality 1st Basement Systems

Technician Justin serviced my equipment today, he arrived early and was very courteous and professional. He even took the time to explain to me how my basement dehumidifier works and how to maintain the equipment between annual service calls since I wasn’t home when the equipment was installed. I would definitely recommend Quality 1st and their team! Thank you, Justin!

The guys were on time and performed the job as I wanted. They were professional and thorough and cleaned up the area when they were done. I had a trench dug about 30 feet to continue the downspout underground to the back of the yard. I highly recommend this company.

Vinny was very knowledgeable and helpful. He explained the service and worked efficiently.

I wanted to commend the team that just completed the job at my house this week as they were outstanding. I was very satisfied with not only the quality of work but the level of professionalism . The supervisor, Victor was very through in explaining everything and he had the team very structured and organized . Please make sure to recognize the efforts of this team as they made me a very happy client.  

Will Harris from Quality first was excellent in talking me through my crawl space issue as well as designing and identifying other needs and issues to consider for the future. He listened to my needs, wants, and budget and designed the perfect solution. I felt guided and informed through the whole process. I highly recommend Quality 1st and ask for Will Harris, the most responsive and attentive person I have worked with.

After struggling with water problems in my basement, I knew that I needed to have a sump pump with a battery backup installed. I had heard about Quality 1st Basement Systems because my daughter had used them in the past, and she was very satisfied with the work that was done. After going through the process myself, i was very impressed with every step of the process. The staff was very good in setting up my appointment, and the salesman was excellent in his presentation. Jesus and his installation crew were very polite and efficient, and they did a wonderful job. They informed me of every key step of the way, and I was very pleased with the work and level of the cleanup. The whole process exceeded my expectations. I am very happy my daughter recommended Quality 1st Basement Systems to me, and I will definitely do the same for anyone who is thinking about getting work done in the future.

Just wanted to comment on how great the experience was with both Matt and Ruberto, the installer. The proposal process was seamless and really consultative which I liked. The installation was completed quicker and more efficiently than I had anticipated and the team made sure we were absolutely satisfied before leaving. I work from home and my office is close to where the work was being done. I was able to work without interruption which was also great. I would highly recommend it.

We had a great experience working with Mike to find solutions for our sagging 1850s house. His thoroughness in assessing the whole situation and expertise in designing a solution created a plan that exceeded our goals. We would recommend Mike and Quality 1st to anyone with a basement that needs more than just a simple fix.

We are very pleased with our annual service appointment with Quality 1st Basement Systems. The service guy that came out Sha'Chon Kasey was great! He should be in sales. He almost sold me on getting your dehumidifier air system for my house. We will be in touch!

We are completely satisfied with the work installed by Quality 1st Basement Systems. My inspector was very helpful and explained all of my options for waterproofing my basement. My installation team was hard working and finished the job in no time.I was referred to Quality 1st by a co-worker and chose to go with the company because the timing and budget worked out for me nicely. I even decided to invest in the Ultra Sump III (battery back up) system to protect my home from pump failure.

I am very satisfied with Quality 1st. I have used them in the past to waterproof my basement and when I wanted to get additional work done I did not hesitate to call. The office staff was very polite and helped set up my free estimate appointment with inspector Nick Biris. He was very professional and gave me a free evaluation of the basement and price! When it was time to have work installed, I think the crew lead by Victor Leon was amazing. They were very courteous, prompt, and helpful. Overall I chose Quality 1st because they were professional, and offered a good price to have the work done.

I'm very satisfied with the work. The sales guy was very professional and clear. Everyone at the office was very nice and the installation team was knowledgeable and tidy. Good presentation by the rep.

I am very satisfied with the work completed at my home by Quality 1st Basement Systems. My sales rep did a nice job with his presentation. The office staff was polite and the installation team did a good job. I was recommended to Quality 1st by two friends of mine who used Quality 1st in the past.

Company was very professional. They called before they came and came on time. The Salesman was delightful and professional. We were very happy with your company.

Quality 1st has an expertise in waterproofing. The salesman was very knowledgeable , spending ample time explaining the job that needed to be done.