Basement Systems installed a new Triple Sump Pump and they rebuilt our French Drain System in two days. The installation team was great. They were hard-working, courteous and highly skilled.
Bret P. of Exton, PA
Monday, July 15th
The team has done a wonderful job for water treatment in our basement. Now we feel very confident that we will always have a dry basement. Again the team has done an exceptional job from start to finish. They looked at every small detail to ensure it is properly taken care of. Please convey this message.
Thanks so much Basement Systems.
Chak Pachala
Chakravarthi P. of Middletown, DE
Friday, June 28th
I also wanted to let you know that he was wonderful to work with. Punctual, knowledgeable, friendly.
I'm sure I will be pleased with the work when completed. My boyfriend had his basement done and has been very pleased as well as 2 of his neighbors.
Susan C. of Middletown, DE
Friday, January 26th
Everything went well! We are satisfied with all the work that we have had done with your company!
Carmen B. of Middletown, DE
Thursday, May 23rd
Very professional throughout the process – from the initial phone call all the way to the follow up call after I had work done. The owner came out and spent a long time going through the options and ideas. Based upon this meeting, I can see how he has built a first-class operation. Perfect in every way. I decided to have them install a dehumidification system. The installer was great - very professional. Explained what he was doing, cleaned up after himself, took the time to explain how the unit works and let me know how to use it. Really a nice guy. I would recommend them to anyone.
Matt R. of West Chester, PA
Monday, December 10th
This was the first time I have had work done with this company and was simply impressed with the job that was done. The team did quality work and I am thankful for what was done in finishing my basement. I will be contacting your company again for another property that is need of basement work.
Tom M. of West Chester, PA
Tuesday, July 5th
He was very helpful in explaining the ins and outs of the sump pump system a previous owner had installed. He quickly discovered what my current issue was and was able to fix it that day. Thanks again!
Kelly F. of Chadds Ford, PA
Thursday, February 21st
You sent out a crew led by a foreman. The crew had to work both inside and outside of my home while I was working from home. The crew was extremely professional. They left NOTHING around, or inside, my home when they left and other than some noise I couldn't even tell they were there. I would recommend this company and this crew to anybody looking to have work done around their home.
Bobby K. of New Castle, DE
Thursday, December 28th
The crew that completed the installation were great and very informative. They explained thoroughly on the questions I asked and had no complaints on their work ethic.
Zear S. of New Castle, DE
Wednesday, June 8th
Thank you for sending the crew of workers to my house. They were highly efficient in their workmanship on completing the job in a timely manner. I must say that they completed the work in 2 days given the very limited space & heat that they dealt with. The supervisor was also very respectful & informative with me on addressing a couple minor issues. I was satisfied with the final outcome & will be recommending your company if any friends/family have a need.
Harold K. of New Castle, DE
Thursday, July 21st
I am happy with the work that was done and it was done in a timely manor. Overall no concerns, happy and glad we went with your company
Natika J. of New Castle, DE
Monday, August 8th
Everything was fantastic.
Cynthia S. of New Castle, DE
Thursday, May 23rd
Wanted to compliment Basement Systems on the work that was done at my house in September, normally people only call when there is a complaint to be made but I wanted to call in and compliment Basement Systems and especially the team for doing such a great job at my property.
Dan K. of Malvern, PA
Monday, September 21st
No complaints here. Glad I got the work done, good work, great crew. Overall happy.
Tim D. of Malvern, PA
Monday, January 23rd
From estimate to completion, I was very impressed with Basement Systems. The estimator happened to be the owner. While there certainly is a presentation as part of the estimate, I never felt pressured to buy. The tasks to fix the issues and the reason behind them were thoughtfully detailed and explained. The install went very well and I felt at ease with how the job was progressing mainly due the foreman. He was very personable and truly cared about making sure that I was a satisfied customer. When additional work was needed, he showed me exactly what the issue was and clearly defined what needed to be done. Again, I never felt that I was being pressured or sold something that I didn't need. As of 2 weeks later, I can say that I'm very pleased with the system that was installed.
