Testimonials for Quality 1st Basement Systems

The team a Quality 1st Basements is top-notch. I was given constant updates by Quality 1st and they were very informative throughout the process. I was especially impressed with the lead Senior foreman, Wilver Cardoza. With a late afternoon arrival time of 3:30, I was concerned the team would not be finished by 6 PM. Wilver assured me the job would be completed in 2 hours or less. Mr. Cardoza was true to his word. It was very enjoyable to see how professional the team worked during the entire installation process. Wilver answered all my questions and his 15 years of experience had shown through as his team completed the job in an expedited fashion. All in all, I was very happy with the work done by Quality 1st Basement.

Excellent company to work with. They sent Matt the day after I called. He looked at my issue, took measurements, and then showed me what needed to be done on his computer. The price was less than I was expecting. Had to wait a while for the job to be complete but well worth it. The crew was very neat, clean, friendly, and quick. Completed a French drain and pump in 1/2 a day. I could not believe how clean my basement was considering the type of work that was completed. No complaints at all.

Heriberto and his team did a great job. They arrived on time and worked diligently for hours. They sealed everything up before drilling, and they left our basement spotless. What a fantastic job. Heriberto and his team were very professional. I would highly recommend them. Thank you all.

I am very satisfied with my work from Quality 1st Basements, Justin installed a dehumidifying unit for me, and Im very happy with it. I highly recommend Quality 1st Basements and Justin who performed the work was really nice and professional.

Frank Pelegrini and Quality 1st Basements were amazing to work with when we bought our new home. Frank was very flexible working with us, since we were not in NJ, and got us our estimate in a timely manner. He also made sure the work was completed prior to us moving in. The work done was top notch and the office staff was easy to work with. I would definitely recommend using Quality 1st Basements.

My neighbors highly recommended you, your inspector was excellent.

Your Staff is always pleasant, thorough and on-time 

My sump system died on the eve of a storm. Kyle (a Mgr.) came within an hour and took care of everything.  It was a fairly involved job, requiring new pumps, new PVC, new battery.  The job was completed in a couple of hours to my satisfaction.  Kyle's care and professionalism were exemplary.  Quality First was, once again, responsive and reliable.

Randy was our technician and he was fabulous. He took care of everything and explained everything to me and my daughter. He showed us a video of what was actually going on in the basement. Great technician. He is just terrific! The person helping Randy was very quiet and very nice.

Vinnie is one of your top service technicians 

Extremely happy with the work that was done - specifically by Mario, the foreman assigned to our job and his team. They exemplified professionalism, were courteous, and above all did great quality work (and then some). We had our basement waterproofed, had multiple installations, and when they had to deal with structural difficulties they were able to adapt and impressed with the ingenuity and adaptability

The sales rep, Dane was great to work with and his crew was very professional.  Hats off to Esau, the foreman!  I highly recommend this company to anyone that needs to waterproof their basement.

After hearing about you from my neighbor, I set up a free estimate with Quality 1st and was very pleased with the salesman who visited my home.  He was respectful + thorough and after 2 years of issues, I decided to move forward with waterproofing my basement with an Ultra Sump system.  The low price and great experience makes me feel confident that I made the right choice by going with Quality 1st Basement Systems.

I'm writing to let you know how pleased I am with the job Sha'Chon did at my home today. He did a fantastic job. It is rock solid with no problems at all. Today, he performed the annual maintenance on my system. His knowledge, expertise and thoroughness cannot be beat. He has a pleasant disposition and answers any questions with a thoughtful concise response. Clearly Sha’Chon is an employee who takes great pride in representing your company. In my opinion, an employee like Sha’Chon puts a positive face to go with the name of the company. I am certain he has a bright future with Quality 1st.

Just wanted to thank you for the wonderful service, So far everything is in working order.  Also must say your service tech Randy was excellent. He took the time to explain everything, he was one of the reasons I used your company as well. I had the utmost confidence in his presentation to have you come in and do the job and i'm very happy. Thank You !