Testimonials for Quality 1st Basement Systems

After hearing about you from my neighbor, I set up a free estimate with Quality 1st and was very pleased with the salesman who visited my home.  He was respectful + thorough and after 2 years of issues, I decided to move forward with waterproofing my basement with an Ultra Sump system.  The low price and great experience makes me feel confident that I made the right choice by going with Quality 1st Basement Systems.

I'm writing to let you know how pleased I am with the job Sha'Chon did at my home today. He did a fantastic job. It is rock solid with no problems at all. Today, he performed the annual maintenance on my system. His knowledge, expertise and thoroughness cannot be beat. He has a pleasant disposition and answers any questions with a thoughtful concise response. Clearly Sha’Chon is an employee who takes great pride in representing your company. In my opinion, an employee like Sha’Chon puts a positive face to go with the name of the company. I am certain he has a bright future with Quality 1st.

Just wanted to thank you for the wonderful service, So far everything is in working order.  Also must say your service tech Randy was excellent. He took the time to explain everything, he was one of the reasons I used your company as well. I had the utmost confidence in his presentation to have you come in and do the job and i'm very happy. Thank You !

I plan on requesting Collin for my next appointment. He is an excellent worker.

The job was done very well by a great crew of men. Mike did a good job and Dan helped too. The installation team was fast and clean.

A very nice polite charming person. Set me up well, explained all. I wasn't using the unit correctly.

rockstar company, rockstar install team, and rockstar service...what else can I say. They were in and out in a day and a half, and kyle came back immediately when I had an issue with the sump pump install. Customer first is their motto. I want to have an egress window put in and I'll probably use them as well

He was very thorough and explained everything he was doing since I needed to. Have the pump working properly for sale of house. He made a video of the pump going on with my phone. I gave a very descriptive explanation on my receipt. He gave me his phone number in case anyone had more questions 

We have been dealing with water in our basement for 12 years. Quality 1st came and did an amazing job. Luis Aguirre and his crew were courteous and professional. We had a big storm a few days later, and we didn’t get one drop!!! We couldn’t be happier with the work. I would recommend Quality 1st to anyone!!

The whole team from start to finish was great! From the initial meeting with Dane to the actual process with Juan and his team were both very professional. Dane gave us a proposal and we heard back from the company within a day to schedule the work.  Juan and his team were very efficient.

My rep, Joe Hubbard, was great to deal with from start to finish. He was on time, totally upfront with all the costs and details, and I had a quote within hours! He explained in detail the process to waterproof my basement, and I was happy to do business with him and his company. I would not hesitate to recommend Joe and his company and his services!

Very satisfied, Victor was awesome! The sales person was very professional, knowledgeable, and not pushy. The office staff were polite and professional. The installation team was polite, professional, and hard-working. I selected Quality 1st Basement Systems based on the quality of the product, reviews, and warranty.

I had been living in my house for 15 years, and my basement was finished, so I never assumed i would have a problem. Then within the past two years I started having water seepage, and wanted to fix the problem. I had not heard of Quality 1st Basement Systems in the past, but through research of companies in the area, I decided to go with them because they were the most confident, professional and responsible company. I thought that the office staff was excellent, the salesmen was very professional and the installation team was the best. I am very satisfied with the work, and I will definitely recommend your company in the future.

The installation crew arrived on time and ready to work. They were efficient and thorough; covered the flooring and cleaned up after themselves. Before they left, the foreman walked my husband and me through the products that were installed and answered all of our questions. I would hire Quality 1st again!

I am very satisfied with all of the work completed by Quality 1st Basement Systems! My inspector Rick was fantastic. He was responsive, knowledgeable, and gave me know pressure. I had been thinking about waterproofing my basement for about a month before I called Quality 1st. I had received quotes from other basement waterproofing companies but Quality 1st gave a better presentation. The installation crew led by Victor Leon was excellent, all of the work was done and cleaned up in just one day.