Testimonials for Quality 1st Basement Systems

We had Mr. Ryan Santaliz come to evaluate and service our crawling space system. Ryan was always very knowledgeable and polite. He was kind enough to navigate a creepy crawling space and document the extent of the damage, explaining clearly the best solution by proposing an action plan.  

The work was profesionally done, the crew was very courteous and on time. The cleanup was excellent. I chose Quality 1st Basement Systems because of their quality and good price.

The technician was excellent but the products he used to clean were way top toxic for me. When I schedule next service I will just mention that. 

Randy has been to my home several times for my yearly sump pump and dehumidifier service. He is hands down the best technician of any company I have ever had in my home! It's always a great experience from beginning to end when he is here.

I wanted to fix my basement for three years and a friend recommended Quality 1st Basement Systems to me. The installation team was excellent and I am very satisfied with my new sump pump investment.

I was very happy with the work of Quality 1st Basements! My Forman Jonathan was very professional and was happy to answer any question I had. He seems very knowledgeable and explained the process.He and his crew arrived early and completed the job in just about the time he said it would take. The team covered all my stuff and I was very surprised to find a very clean area when the job was complete.

Greg came out to perform an estimate and he was incredibly kind, professional, and knowledgeable. He assured me that my structure was sound and that our foundation was solid. I would absolutely recommend quality 1st and Greg to others.

Ryan of Quality 1st Basement the service tech did a wonderful job while performing the annual maintenance on our sump pump system in the basement. He identified certain issues in the original installation done in 2003 and fixed it. His attention to detail was exemplary. Ryan deserves a 5 star rating.  

My experience with Quality 1st basement systems was outstanding! Everyone I dealt with was courteous, thoughtful, honest, and hard-working. They even cleaned up after the installation of the sump pump. I was so happy with this company and would recommend them to everyone I know. A+ all the way.

Justin came and took a look at my waterproofed crawl space, answered all my questions, was extremely friendly and courteous.  

He was at my residence to service a sump pump I purchased from your company several years ago. I wanted you to know he is a fine representative of your company. He showed up on time, took the tine to answer all my questions, expertly explained your latest equipment and how it worked (as well as the equipment I have now) and took the time to write up a proposal for me to consider. All of this was done in a polite, knowledgeable, professional manner. Based on the experiences I have had, I would recommend your company to anyone who needed your services. Thank you for your wonderful service.

The entire staff did a wonderful job. Sales was knowledgeable and not pushy, office staff were friendly and helpful, he was on top of things. The crew started and finished on the agreed upon dates and were neat and tidy. Thanks for working so hard on our house.

Every step of the process, from the initial meeting to discuss solutions straight through to the installation, was done perfectly.Steve took the time to go over options to consider, guiding us on what would be best in our situation. He even showed where our current sump pump was actually in the wrong spot (the company that installed it never bothered to go over that).The installation could not have gone better. The team was very responsive and communicated each step of the way. We were shocked as well by how quickly they got the job done!Would not hesitate in recommending them!!

Knowledgeable and able to answer questions. I have also had prior positive experiences.

Very professional and fairly priced.