Testimonials for Quality 1st Basement Systems

The quality of their work is phenomenal. The company sent one of their top employees who knew exactly how to fix the problems I was experiencing. I would recommend this company to anyone who prefers quality services for the right price.

Quality 1st Basement Systems did an excellent job in fixing the problem of water in my basement. The office staff was courteous and helpful in setting up my appointment, and the sales man did an excellent job in answering my questions. I was very satisfied with how knowledgeable, friendly and committed the technician was to his work.

I hired Quality 1st Basement Systems for their service, reliability, and flexibility.  The installation team was very good and I am very satisfied with the job completed.

Huberto & his team arrived 5min early, were very professional during the support beam install, and cleaned up all of the concrete dust after the work was done. Would highly recommend it!

Quality first basement representative called and emailed the instructions in advance. The team leader, Heriberto, also called before they arrived. They had a clear idea about the task and discussed it with me. They covered everything with plastic and removed the appliances to a safe distance. The work started on time and in between also Heriberto discussed the progress. The work was completed as planned and Heriberto walked me through everything. The crew was very polite and hard working. Overall a very good experience and would highly recommend them.

Technician was very professional, thorough and knowledgable. He was very patient with my questions and provided great value! Thank you for sending out a great guy. 

Our Quality 1st rep, Matt, was available throughout our project. He was responsive, caring, and able to accommodate the changes in the project on short notice. The crew led by Luis was efficient, punctual, knowledgeable, hardworking, and polite. On the office side, Angela, reached out for scheduling, feedback, and provided invoices as each stage were completed. We are pleased that Quality 1st was a part of our restoration story. Special thanks to the rest of the crew - Ricardo, Miguel, Daniel, Jimmie, and Sal. Sincerely, Valerie Young on behalf of Emanuel Baptist Church

I am overall very satisfied with the work installed by Quality 1st Basement Systems. My inspector did a good job and helped resolve all of my waterproofing issues. The installation crew got all of the work done in just one day! After choosing to go with Quality 1st I have referred them to my friends and family. I chose Quality 1st because of their good prices and reputation.

I am very satisfied with all that had to be done at the house. Mike Fiorello was so helpful every step of the way in getting the project completed. He made sure he explained everything and I was satisfied. Very professional from start to finish. I really appreciate everything and would definitely recommend your company to others. Thank you

I am very happy with the sump pump installed in my basement, Quality 1st did a great job. The installation team was on time and finished the job in one day! I had been thinking about having my basement waterproofed for about a year and my neighbor recommended Quality 1st.

The Quality 1st Basement Systems office staff was courteous and helpful when setting up my service appointment. Overall my service technician Shachon was excellent. He was very professional and helpful in answering all of my questions. Sha'chon did a thorough inspection and cleaned up after the work was done. I am very happy with Quality 1st and Sha'chon's service.

My salesman Kenny T. was excellent, thorough, consumer oriented, no pressure, and state of the art! The installation team was superb - the BEST! Melvin is a MASTER! The team was WONDERFUL! After researching and choosing Tom Roman's Quality 1st Basement Systems, I discovered a high school classmate works for the company! That sealed the deal.

The gentleman, Collin, that cam was very nice. It was a pleasure having him in my home. He serviced my sump pump and left the area very neat and clean which I apperciated. 

I am very satisfied with the job completed by Quality 1st Basement Systems. My sales rep was professional and answered all of my questions and concerns. I had been thinking about having my basement waterproofed for about 6 months and found the installation team to be professional and efficient. Juan Garcia and his team were great! I chose to go with Quality 1st because they were highly recommended by a friend, overall I liked the system design and the price.

Kyle was great. He was here on time, took his time, was pleasant, answered questions. Good technician.