Testimonials for Quality 1st Basement Systems

You are a 1st Quality Operation 

It is very refreshing to find a company that does exactly what it says. You were all very helpful, knowledgeable, courteous, prompt, and the work crew was excellent.

Dan McNally was very informative, thorough, and professional with his laptop presentation. He was friendly and most of all, very patient when it came to answering our questions. Dealing with the installation crew was no different, the work was finished on time and the clean up was perfect.

I used Quality 1st 7 years ago for my crawlspace which was fully protected during the Superstorm Sandy this year. During an annual maintenance i decided to have the Cleanspace encapsulation system installed for better protection in my crawlspace. The installation crew led by Juan Garcia did an excellent job they were clean and worked efficiently. My experience with my inspector was just as good as it was the first time. I would gladly recommend Quality 1st to anyone in need of waterproofing their basement or crawlspace.

It was a very nice and smooth transaction. The inspector was a gentleman and made sure I comprehended everything that was being recommended. The servicemen were also respectful and kind. I will be back for two more projects to fortify my crawl space and foundations. Thumbs up all around!!!! The price was fair and comparable.

I am very happy with the basement waterproofing job done by Quality 1st Basement Systems. The salesmen and installation crew were excellent and the office staff was very good as well. I have had a wet basement for 50 years and did not think the problem could be solved, though I had tried. My old sump pump was not performing as needed so the crew replaced it with a new sump pump and installed a back-up system. I couldn’t be happier with the results. The job done satisfied all of my expectations and beyond!

Joshua and crew are the best hands down. I recommend them highly.

I initially heard about Quality 1st from my neighbor who had work done in their basement after noticing water leakage. The office staff and inspector were good at answering all of my questions and concerns. The installation team lead by Jesus worked very hard and installed several waterproofing products that work. I did research and got quotes from other waterproofing companies but chose to go with Quality 1st because I got more for my money and the layout was better for my basement.

When I called Monday morning regarding issues in our basement, the service rep told me that someone would call me back. So Mike Dellechiaie called & came to my house at 2:00 pm. He saw the basement, proposed a contract & tried his best to squeeze the project for Friday. Which I am happy about because of my tight work schedule. He is very nice, accommodating, and had explained the plan well.Friday came, the team of four people led by Heriberto also arrived on time. They worked right away and finished in a timely fashion, but they have to come back because they found more problems. So, he called the manager, and I agreed to what is needed more to be done. So, for the second time around, they are very punctual as they arrived at 9:00 am & completed the job around 1:00 pm. They are very professional, not loud, and respectful.

I am 100% satisfied with the job done! I hired you because the specialist explained the products so throughouly and Quality 1st would complete the repair and clean up with no work by me! 

Dylan provided excellent service, Ramon provided excellent service, and would highly recommend it.

I am very satisfied with the work completed by Quality 1st. They were able to waterproof both my basement and crawlspace. Before contacting Quality 1st I had been having a water problem for about 5 years in my basement and crawlspace. I found them online and like the positive reviews and testimonials. The office staff was pleasant to deal with and very efficient. They scheduled my free estimate appointment with my inspector. When I met with him he was very professional and informative. He answered all of my questions and gave me a good price, it fit well into my budget. The installation crew did an outstanding job. They professional and left the job site cleaner then what they found it.

I found Quality 1st through and internet search, after thinking about fixing my problem for five years. I liked the installation material and equipment that the salesman showed me. The installation team was dedicated, I would recommend Quality 1st.

I called Quality 1st Basement Systems after the water damage in my basement from Hurricane Sandy. I am overall very satisfied with the work completed and would gladly recommend them to anyone with a water problem in the basement. My inspector gave a great presentation and offered affordable solutions that fit my needs. The installation team was professional and clean. I did research with other companies before contacting Quality 1st but chose to go with them because of the price and professionalism.

Overall I am very satisfied with Quality 1st Basement Systems. They do good work. I first heard about them after my father saw their truck on the road and needed a free estimate on my basement water issues. I always got water thru the floor when it rained heavily. My initial call to the company was very professional, the woman I spoke to was kind and willing to help. I answered a few short questions and was set with my free appointment. My inspector Dan was very kind, patient, and informative. He offered solutions that were fit for my basement. My experience with the crew led by Jonathan was a good one, the guys were quick and professional. I did research other companies but chose Quality 1st because the price was within my budget and I believed in the quality of the products.