Testimonials for Quality 1st Basement Systems

I am satisfied with the work done by Quality 1st at my home. I had a problem with water in my basement and needed a professional opinion. I was referred to Quality 1st by my contractor and received my free estimate. The office staff was very friendly and helped answer all of my initial questions. After meeting with my inspector Dan I felt confident that my water problem will be solved. The installation crew and Victor Leon did a very good job and completed the work in just 2 days!

Before contacting Quality 1st I was getting water in my basement the walls and windows. I called for a FREE estimate appointment after I found them online and received the best customer service. I met with my inspector Jessica who is a very special individual. She knows her product and creates confidence. Overall she was very professional, caring and diligent. The installation crew worked long and hard. They completed an enormous amount of work in record time. The job was well done and they cleaned up extraordinary. The crew leader Victor advised me at every stage as to what to expect. A friend of mine was visiting who had her own French drain installed and stated she has never seen such a clean job.

Dylan is an excellent service representative. He arrived on time and he serviced my sump pumps. He notified me of a damaged pump and it was replaced. He was very professional. He is a tremendous asset to the Quality 1St Basement organization. I would highly recommend him to my friends.

I used Quality 1st to put a triple safe sump pump in my basement. They were incredible from the start. They sent information regarding the people that were coming to the house, showed up on time, and left the area spotless. Jeffrey Nero came by at first to discuss the options and was very thorough and knowledgeable. Eric was the installer and he explained the work that was being done and kept me informed as the install was being done. I wanted to extend the discharge area a little further once it was complete and Thomas was able to come within a few days to complete the extension. I will be using the company again when we decide to fully finish the basement and put in the drainage system.

I chose Quality 1st because their salesman's presentation and materials were great and told me everything I needed to know. The pricing was in my budget and the installation went great.

I would personally like to thank Ryan Santaliz who performed the yearly service for my sump pump and french drain system, which was installed by Quality 1st Basement Systems.  Ryan called prior to my appointment and arrived on time at my house.  He explained everything that would be completed during the service call and provided me updates throughout the process.  Even though it was pouring rain while Ryan was here, he meticulously checked the entire system, both inside and outside my house.  After completing the service, Ryan reviewed his findings with me and made sure my system was working properly and would be ready for any future rainfall. Ryan was professional, personable, honest, and he was respectful to me and my property.  I will definitely request Ryan for my next service call.

I am completely satisfied with the job done by Quality 1st Basement Systems. I had them waterproof my basement and crawlspace after I noticed some water seepage and issues. I first got introduced to Quality 1st by my neighbor who has his basement waterproofed and finished. When I called to set up my initial inspection the office staff was very helpful and professional. When I met with my inspector he did a superb job at explaining all of my possible solutions and left me with a proposal the same day! The installation crew did a great job and completed everything in 2 days. In the end I chose Quality 1st because I believe in their products.

I am satisfied with the work completed by Quality 1st Basements. I have an unfinished basement and was experiencing some issues with water and moisture. I found them through a quick Google search and liked the reviews that I saw on Angie's List. I called for my free estimate and liked that all of my questions and concerns were answered by the office staff. After meeting with my salesman John I felt confident in what had to be done to waterproof my basement. I invested in the Triplesafe sump pump system along with the full perimeter Waterguard system. The installation crew led by Juan Garcia did a great job. They were on time, efficient, quiet and clean. I will gladly recommend Quality 1st to anyone with a water problem.

I have used Quality 1st Basement Systems before and that is why I chose them again. Mike Bonfante was very professional and knowledgeable.

We have used your company before and we were very pleased with the service. 

I had my crawlspace done. Mario and his team were wonderful. Very professional, knowledgeable and any issue was resolved to my complete satisfaction. Price was competitive and Steve, my salesman, was friendly and not pushy. Would definitely recommend 👍😊

Annual maintenance of sump pump. This sump pump is great. If we didn’t have it, we couldn’t use the basement. Quality First does a great job keeping it clean & running properly. Highly recommend. Ryan was great and I will request him again next year.

The main reason I hired you over other companies is the booklet you sent and the presentation. The installers were excellent! i am very satisfied with the job.

I heard about Quality 1st Basement Systems through the telephone pages. The office staff was pleasant and the installation team was great! Their price was my top reason for hiring them over another company.

From customer service to the workmanship and our sales rep, Greg was helpful every step of the way and delivered every promise. On a final note, we are so grateful for 1st Quality Basement for making our home a dry one and now an additional livable space in our home. We highly recommend this company.  Thank you so much!