Testimonials for Quality 1st Basement Systems

I had a window well drain, new window well (1st Quality basement sun house) and new window installed in my basement in a area where water would get in during heavy rains. Juan Garcia was the foreman on the job and he and his crew were excellent. They were professional, courteous and patiently answered any question I had as they were performing the job. The crew was thorough and clean, which all homeowners can appreciate. When the job was done, Juan and crew did not rush out the door. Juan ensured we did a full walk through and he re-explained everything one last time. This is a fairly straightforward job for them, but I certainly will bring back 1st Quality for potential jobs down the road.

I have been completely satisfied with everything from Steve V. coming to my home and giving me a reasonable quote for doing a french drain in my cellar to Juan and his crew doing the job that I am very satisfied with. I would recommend this company for any job that that they are qualified to do.

Mike D. of quality first basements was very professional throughout the process. Mike walked me through the installation process and best ideas and practices. I will also note Mike was honest with what was necessary to keep my basement dry. He worked with me as far as timing, because these type of projects are expensive to complete. Wilbur was the foreman on the job. Wilbur was professional and explained each step he was taking during the installation and advised me to use the triple safe sump pump and the Sani-Dry dehumidifier. Would recommend quality first basements, Mike D. and Wilbur to family and friends.

A friend we admire and trust recommended Quality 1st Basement Systems to us. My salesman was excellent, he was very open and knowledgeable. We went forward with the project immediately!

I am very satisfied with the job completed in my basement. the water guard french drain system that was installed works very good. My Quality 1st representative Rick Ludlow knew his job very well. Juan's installation crew worked well together and they were efficient.

Sha Con is an excellent service manager- he is very responsive and hard working. He never disappoints. Kyle also did a great job and went the extra mile to make sure everything was working properly, very courteous. Iv'e refereed your company to others.

 Quality 1st are the guys to use! From the system designer Steve, through execution and cleanup by Wilver, Carlos, Saul, Danny, and the rest of the crew - these guys were all outstanding.Overcame hiccups, accommodated the homeowner, respectful, courteous, and did it all in one day. An absolute job well done. Kudos to the admin and scheduling team in the office too. I can sleep well at night with my new Waterguard system and Triple Safe pump. Mold-x2 worked well, and the vapor barrier is QUALITY stuff too! Five stars for these guys!

After a year of consideration, I took my friends advice and contacted Quality 1st Basement Systems.  The warranty offered was one of the top reasons that Quality 1st was used.  I am very satisfied with the work that they did.  When the installation team arrived, they were eager to get the work completed and also very clean.  With my battery backup I feel confident going forward that I will not have a wet basement again and I am happy I chose to work with Quality 1st Basement Systems.

Could not be happier with the service provided by the Q1B team! Kyle was super helpful, informative, and responsive when selecting what to choose. Heriberto and his team did a fantastic job installing. Very responsive, and professional and they did an awesome job!!  Highly recommend!

I called Quality 1st Basement Systems and Greg Louis visited today and clearly explained and provided me a solution that is affordable and gives me peace of mind. Greg is great and I highly recommend Greg to design your basement waterproof system! Overall, I would refer to anyone who is considering installing a basement waterproof system.

Pleasantly satisfied!  We cannot say enough good things about Quality 1st Basements! I never submit business reviews but Quality 1st deserves recognition for its fantastic work. We have been extremely satisfied with large projects they undertook for us at three different houses. Everything they've done has been very well done. We get good workmanship from Quality 1st. The first house they worked on for us in Central Jersey involved a wet basement. It needed a French drain and a sump pump. When the crew got into the crawlspace, they discovered that cats had made that area their litter box for an unknown number of years. The had to rip out all the filthy, smelly insulation before starting the job. I kept apologizing because I was clueless about the cat situation but they stayed cheerful and focused on the job. The crew was so good I specifically requested them for our next job. The second house Quality 1st worked on was at the Jersey Shore. It had been pummeled by storms over the years in a location two and a half blocks from the beach. But it was standing strong on a foundation of cinder blocks and shims that were the norm before building codes existed. When we went to sell this hundred-year-old beach house, we were annihilated by the buyer's inspection report with at least twenty pages of necessary corrective measures for the foundation. That sale didn't go through but we knew the work had to be done for the ultimate buyer, and also because all these reports become public information. So we called Quality 1st Basements for the job. I was terrified to have them working in the shallow crawlspace but down they went. They jacked the whole house up to make the necessary corrections. The job was done so professionally and thoroughly that the house sold immediately. That was a huge plus for us. We were grateful for the fantastic job done by Quality 1st. The next house we hired them we asked again for the same crew. My daughter bought another hundred-year-old Bradley Beach house that needed a sump pump. Quality 1st also put in a floor and shored up the beams in the front house basement. The back house will need a french drain eventually when they get the money. This work isn't cheap, but you get what you pay for. The salesmen at Quality 1st aren't pushy. They set out the job costs and leave it up to the customer to move forward or not. But you get good work. Everything they've done for us has been done very well and we are extremely satisfied.

No water seepage in basement during the strong rains of Sept./Oct. and I am very satisfied with the work done. Office staff and salesman were very good.

John Schweitzer was so prepared and informative. The Powerpoint presentation, floor samples, and literature really helped me understand the problem and solution. Juan Garcia was an excellent foreman, he was non-stop working and stood out as a star. He was professional, calming, accommodating and aware of my needs as the homeowner. I am very impressed with the entire system, and how well thought out the product line is. Quality 1st has a top notch solution in every catagory. May I never see water again unless I am at the beach.

I bought this home and when I went into the basement I noticed water seepage after heavy rains. I initially called the office for an appointment and got set with a free estimate from my salesman Dan McNally. He gave a great presentation and offered an immediate solution to my problem along with a warranty! The installation crew led by Victor did a great job, they completed the entire job in just one day. I would gladly recommend anyone with a wet basement or crawlspace to call Quality 1st Basement Systems.

Thomas who performed the service is very good. He did a thorough job and answered all the questions which I asked in a very professional manner. Frankly much better than prior years professions sent by you to perform the job. I highly recommend him.